i-Chapter

My husband, Ibrahim, and I would like to thank Rey and Sze Kay for playing a pivotal role in making our dream home a reality. Being first-time homeowners, we had a lot of questions. Rey and Sze Kay answered all our queries patiently and have taken time to educate us on many design matters. Rey and Sze Kay are very dedicated and hardworking. They reply to our queries all time of the day and even popped by our home at night on several occasions when we needed urgent changes to be made. Apart from their commitment to delivering quality work, they are also proactive and go the extra mile to help their clients. They helped us to look through reviews on Taobao and even liaised with the sellers in China when we had queries regarding the products. Rey and Sze Kay’s commitment also clearly shone through when they accompanied my husband and I to shop for lights and fixtures for the house. Despite the many hours that we spent there, Rey and Sze Kay patiently shopped for the necessities with us and advised us on the products we wished to purchase. Rey and Sze Kay provided us with videos and photographs throughout the renovation process. This is something that we deeply appreciate as we could not always be on-site due to our work commitments. They are also patient and rather accommodating. My husband and I have made several last-minute requests. Despite the short notice, they were rather professional and patient and saw to our requests. Rey and Sze Kay are also transparent and practical. Their practicality and attention to the needs to their clients was clearly demonstrated when they did their best to help us to reduce the cost of our renovation without overlooking key design elements of our home. They helped my husband and me prioritise works that are important and impactful to the overall look of the house and advised against others. They also have great foresight in all matters, big and small. They do not just listen to everything that the clients say and follow heedlessly. They listen to the needs to their clients and share their opinions with us frankly, leaving the end decision to us. This has helped us make informed decisions throughout the renovation process. Apart from all these stellar qualities, Rey and Sze Kay have also ensured that the renovation works were completed within the given timeframe despite the many challenges during the COVID-19 pandemic. My husband and I would strongly recommend I-Chapter, Rey and Sze Kay, to anyone who wants to go through their renovation works worry-free! Thank you for the hard work and your wealth of experience, Rey and Sze Kay!

It’s great working with Rey from I-Chapter. His ideas matched with what I have in mind. He is bold in proposing design n color tone for my place. My living room comes with a blue panel wall that brings out the concept I wanted. The glass panels separating the rooms give me the luxury of sunlights shining in and acts as a great design for the backdrop for the tv console. Master bedroom is link with a big walk-in wardrobe yet still separated by a tinted sliding glass door which gives privacy when needed

We worked with Ray and Zk from Ichapter on our new house. Their design ideas were good, and we are very pleased with the end result. They were also responsive during the period after handover, arranging follow ups for various items. Thanks again.