Inclover Design

In midst of the COVID-19 situation with shortage of manpower, Kacey & Jessica still manage to get my full renovation works that includes hacking, tiling, flooring and full carpentry work pre-planned and completed on a very very tight schedule which is within a month. During the renovation I’ve made alteration and changes in designs, Kacey was very quick in getting them changed and done up without delaying the progress. They were also very responsive throughout and even after completion. Thank you Inclover Design

The first meet up went very well with both designers are very friendly, and able to propose good ideas. Upon signing contract, the engagement turns poorly. I find myself in many occasions, having to take over and to deal with issues by myself. Overall, the carpentry workmanship is great. However, customer service is extremely poor. Both designers are very lack of professionalism (e.g. lack of follow up, lack of integrity when my marble floor was damaged, lack of after sale service, etc). Having said that, there isn’t any major issue arisen from this renovation and every item I required was delivered on time. Unfortunately, I cannot say I would recommend them for family or friends due to lack of professionalism.

Kacey and Jessica took the time to understand our design and practical needs, and made sure we were on budget and on schedule (2 weeks before our wedding which was what they promised and so we didn't need to stress about the house)! We appreciated their professionalism and the friendliness. Their advice and project management were invaluable to us. We were wonderfully surprised with how our home turned out! Even now as the project has been completed, they are still willing to answer our questions :) They are wonderful people! Thank you both! :)