NextDoor ID

NextDoor ID

This firm’s portfolio is not available on Qanvast.
K
Havelock Road
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Reviewed by Kelvin・Submitted 30 Jan 2018・Project completed Nov 2017

Nextdoor ID was recommended through to me through the quote request on Qanvast. The IDs in charge of my project was Loh Cai Ning and Mark Tay. I felt comfortable speaking to them during our discussions as they understood what I was trying to do and what I wanted. They were also sincere in trying to work out the quote according to what I can work with. During the renovation process, I did a few rounds of actual renovation changes which was always close to the handover period. Due to the changes, the renovation which was supposed to take about 2 months took about 4 months to complete. The IDs were very patient, flexible and accommodating to find the most cost saving way to help make the changes. I faced some really minor issues during the renovation, but they were very pro active and patient in listening to me each time I spoke to them. They were always responsive and responsible about it, didn’t try to find excuses or push the blame. The attitude was something I liked a lot and something which you will only discover while working with them during the renovation. They were always quick in providing us with constant updates throughout the renovations. One area I felt that they could improve on is by elaborating further and treating us like a newbie or someone who has absolutely no knowledge on renovations. Sometimes IDs will assume that we understood what they are talking about or referring to, perhaps it’s because renovation is something they work with daily as part of their job. I understand that it might also be difficult for them to do so as they might worry about offending us, but I felt that it would be really good if they could explain and clarify more details! I was happy working with them and will also be glad to recommend them to others.

Professionalism
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Norman Ngan
Attention to details and responsive

Reviewed by Norman Ngan・Submitted 26 Feb 2019・Project completed Dec 2018・Designer Kerine

My Wife and I decided to get Nextdoor as our ID. Turns out to be a wonderful experience. Minor hiccups were encountered along the way but the journey was fruitful. Kerine was attentive, responsive and meticulous. She would often give us her professional views on whether our concept were practical or not, and how she could fit our ideas into the renovations. The key to us engaging her, was her cheerful personality and attention to details. Most importantly, as a Mother to a newborn, she was able to relate her experience to us as a newly wed couple and how we should be practical in designing our home. Without a doubt, I will recommend Nextdoor ID to anyone who wish to renovate their house.

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Annie Ong
Recommended 4 out of 5 start! Great service and response time!
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Reviewed by Annie Ong・Submitted 21 Dec 2018・Project completed Jul 2018・Designer Mark and Cai Ning

Sharing our personal point of view and experience. We started shopping 3-4 months before our keys collection and this means that we met more than 5 IDs. There were some ridiculous ones in terms of advices and pricing. I was lucky to have found NextDoor ID, recommended by my cousin. I went to my cousin newly renovated place before and noticed that finishing and design was great and spot-on. After meeting with Mark & Cai Ning, it only gave me and my husband more confidence in engaging them as our ID. They were patience; as we were fickle minded about colours but they accommodated and eventually gave us affirmation on what we select. End to end in terms of service, ideation, discussion, confirmation and payment is very smooth. The one star that is missing is actually on the 3D Drawing (which we have to wait for a while for edits) and also overall carpentry can be improved. Don't get me wrong, NextDoor ID were ok enough for the price we paid, however not the perfect. Maybe this is out first time and carpentry just have not ways to be perfect? Special thanks to Cai Ning on ideas and design and Mark on all the logical decisions.

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CC
Sembawang
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Reviewed by Chyanne Chee・Submitted 10 Jul 2018・Project completed Jul 2018

We managed to meet several IDs from Qanvast's recommendations. Most of the IDs were quite impressive and were able to understand and interpret our needs quite well. Eventually, we went with Nextdoor ID as we found their prices are very competitive and their portfolio is quite extensive. Our assigned ID is Corrien. She is rather green but she is very keen to attend to us. Our journey wasn't without its challenges. It is also our first home so, despite all our research on our renovation options, there were still a lot of areas we were still unclear. For example to screed or not to screed, eg; whether to level the floors. We actually only got pretty vague advice from our ID. As we were often unclear of our ideal set up, we had to make a lot of changes along the way. Corrien tries her best to keep up with our changes but along the way, there were some miscommunication as some of our changes were not recorded or were misinterpreted, causing some delays to our handover. Nevertheless, as we moved into our home, we believe we got the home that we dreamt of and it was essentially a job well done. Despite the hiccups along the way, I must say they have always been respectful and trying their best to work out the issues with us, and we appreciate their efforts very much. Overall, while they still have room to improve on communications, I would still recommend Nextdoor ID as they are transparent and honest and their workmanship is really good.

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