Reviewed by Mr Yeo・Submitted 8 Feb 2018・Project completed Feb 2018
I got to know NextDoor ID through Qanvast's quote request. Their price is mid range and we were comfortable with the ID, Phoebus. After our second appointment, they gave us discounts and free gifts too. I felt that the renovation process was kind of painful for me. The ID told us that he will team with another person, Cheryl and both of them will take care of the project. About 90% of the time it was Cheryl who was liaising with us and the problem was that she is not as experienced. Due to her inexperience, there were a lot of things we didn’t know about and required a more experienced person to explain as it was our first time renovating. The project has been going on for 5 months, but we didn’t mind it as we weren’t in a rush. I would say that there are a lot of hiccups. Each time the work is completed, I feel that the ID should inspect it before we do so. We were always the ones looking for the problems and letting them know about it. It's not very efficient as the IDs should be the ones spotting the problems beforehand. I also feel that they didn’t visit my house enough and have been spending more time on other projects as it’s close to Chinese new year now. The good thing is that the ID was responsive on the group chat and usually replies us within half a day or within a day at most. Regarding the quotation provided, I felt that it wasn’t written clearly and certain things felt like it was a hidden cost, but to the IDs, it might not be. For example, for the bathroom accessories it wasn’t specified what kind of accessories it was. We were also charged extra for getting the rain shower. Carpentry works were not bad, just that we had some problems with the installation of the cerarl material in our master bedroom, it was done up 4 to 5 times and it’s still not perfect. It has been giving us a lot of problems and I have already given up. I doubt I will recommend NextDoor ID to others but I won’t say they're not good. I think it might not really be the company’s problem, maybe it’s the ID. You can’t say that just because one person is bad, means the company is bad.
Reviewed by Norman Ngan・Submitted 26 Feb 2019・Project completed Dec 2018・Designer Kerine
My Wife and I decided to get Nextdoor as our ID. Turns out to be a wonderful experience. Minor hiccups were encountered along the way but the journey was fruitful. Kerine was attentive, responsive and meticulous. She would often give us her professional views on whether our concept were practical or not, and how she could fit our ideas into the renovations. The key to us engaging her, was her cheerful personality and attention to details. Most importantly, as a Mother to a newborn, she was able to relate her experience to us as a newly wed couple and how we should be practical in designing our home. Without a doubt, I will recommend Nextdoor ID to anyone who wish to renovate their house.
Reviewed by Annie Ong・Submitted 21 Dec 2018・Project completed Jul 2018・Designer Mark and Cai Ning
Sharing our personal point of view and experience. We started shopping 3-4 months before our keys collection and this means that we met more than 5 IDs. There were some ridiculous ones in terms of advices and pricing. I was lucky to have found NextDoor ID, recommended by my cousin. I went to my cousin newly renovated place before and noticed that finishing and design was great and spot-on. After meeting with Mark & Cai Ning, it only gave me and my husband more confidence in engaging them as our ID. They were patience; as we were fickle minded about colours but they accommodated and eventually gave us affirmation on what we select. End to end in terms of service, ideation, discussion, confirmation and payment is very smooth. The one star that is missing is actually on the 3D Drawing (which we have to wait for a while for edits) and also overall carpentry can be improved. Don't get me wrong, NextDoor ID were ok enough for the price we paid, however not the perfect. Maybe this is out first time and carpentry just have not ways to be perfect? Special thanks to Cai Ning on ideas and design and Mark on all the logical decisions.
Reviewed by Chyanne Chee・Submitted 10 Jul 2018・Project completed Jul 2018
We managed to meet several IDs from Qanvast's recommendations. Most of the IDs were quite impressive and were able to understand and interpret our needs quite well. Eventually, we went with Nextdoor ID as we found their prices are very competitive and their portfolio is quite extensive. Our assigned ID is Corrien. She is rather green but she is very keen to attend to us. Our journey wasn't without its challenges. It is also our first home so, despite all our research on our renovation options, there were still a lot of areas we were still unclear. For example to screed or not to screed, eg; whether to level the floors. We actually only got pretty vague advice from our ID. As we were often unclear of our ideal set up, we had to make a lot of changes along the way. Corrien tries her best to keep up with our changes but along the way, there were some miscommunication as some of our changes were not recorded or were misinterpreted, causing some delays to our handover. Nevertheless, as we moved into our home, we believe we got the home that we dreamt of and it was essentially a job well done. Despite the hiccups along the way, I must say they have always been respectful and trying their best to work out the issues with us, and we appreciate their efforts very much. Overall, while they still have room to improve on communications, I would still recommend Nextdoor ID as they are transparent and honest and their workmanship is really good.