53 Joo Chiat Place, Singapore 427777
Reviewed by Jasmine Wong・Submitted 13 Oct 2020・Project completed Jan 2020・Designer Leon Leong
First of all, I must thank Leon and Hui Wen for their fantastic job done for my renovation. We have been staying in current house for almost 10 years, and wanted to do a major revamp due to some wear and tear, and also our first renovation was done in a rush without any experience. So now, since we already know roughly what we had in our mind for the “ideal” house after staying here for so long, next is to find the most suitable ID to work with. Among all the ID we had met, why did we choose Leon and his team? The reason is we have confident in them. After meeting him a few times for discussions, we find that Leon will listen to us first, find out what are our concerns and living styles, understand our needs, and he then come up with his design ideas and solutions. We shared some pictures from Pinterest with him and he is able to grasp what we are looking for, even added his own ideas to make it even better. He prepared his proposal and explained everything meticulously, always open for discussions, be it regarding budget or any design changes. We find that their 3D presentation is very useful because we are able to visualise what he actually proposed, and the best part is after everything was done, the new house looked almost the same as the 3D plan which he showed to us before reno started! Planning and execution for the whole project were excellent, Hui Wen’s coordinating skills let everything went through smoothly. We were rushing to move in for various reasons and they made it on time for us, although not fully completed yet, we still appreciate for their efficiency and effort to get it almost done in 2 months time as promised. Of course all renovations will have some issues after moving in, but Leon and Hui Wen will always be there to solve any problems. Workmanship will not be compromised because Leon made sure that the contractor’s completed work must be up to his standard, if not, redo. He will also frequently asked for feedback after we moved in, so whenever the house needed any patching work or touch-up stuffs, they arranged and done up everything swiftly. That is why we can trust them to do their job well. Even Raymond and another colleague who just happened to drop by my place during the photo session, helped out Leon with my tv cable issue, and they were all sweating after that.. I am so thankful to them and impressed by their dedication towards their work. To be honest, I doubted Leon on the very first meeting with him because he is the youngest among other ID we met, plus he seems more quiet and soft spoken, also the last one to submit his proposal, so initially I thought this guy only “so-so”. But after the second meeting, we realised that he is actually quite experience and capable, he will not “force” his idea onto us and he will try his best to cater our requests. Most importantly, he is confident to match our timeline of 2 months, so we feel that his working plan suits us the best. During the renovation, they can be quite busy with another project at the same time and not very text responsive occassionally, but I’m ok with it as long as they responded at the end of the day. I understand that hectic days can happen to them sometimes. In conclusion, I think that this is a reputable company which all their staffs are working hard together for greater achievements. You can tell that Leon is so proud to be a part of his company and very confident in his work, he also has many clients who continue to let him do renovations for them after the first time. This shows his long term commitment towards his clients, so we can rest assure that he is serious and will not MIA after his work is done. Renovation can be a painful and daunting journey for some of us, that’s why choosing a suitable ID is very important. Someone whom you can trust, comfortable to work with, responsible, helpful and honest. I believe Leon and Hui Wen possess these various qualities, and they are the ones you are looking for.
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The information is based on the projects we received in the past year and may not represent the firm's full portfolio and capability.
Reviewed by Nelson Peh・Submitted 28 Jan 2021・Project completed Jan 2021・Designer Wai Tuck
We shortlisted 2 after having invited 5 ID firms over for site visit discussion. ID Wai Tuck was able to suggest designs and changes to the original state of our 10 year old seafront penthouse. They put the talk to the walk and we were given 3D visualization of the kitchen island extension which was the biggest project in the house with more than 40ft of carpentry for both wet and dry together with the free reno Insurance included in the package gave us assurance and confidence to go ahead with this project. The whole process has been quite smooth, frustration kept to the minimum with his prompt communication and updates despite Covid-19. The end product is not too far from the 3D drawings given before the start. Let the pictures do the talking.
Reviewed by Lim Lai Xing・Submitted 26 Jan 2021・Project completed Jan 2021・Designer Wai Tuck
Special thanks to designer Wai Tuck and his team for the wonderful works. He was very patient as we have difficulties choosing the idea and layout that suit us. He constantly provide us with ideas. He even went through step by step in helping us with the renovation. Everything went through smoothly even during the CB period. Overall I would recommend him and the team to our friends. Thanks for the service and excellence works.
Reviewed by Cindy Oh・Submitted 22 Jan 2021・Project completed Jan 2021・Designer Kwan Wai Tuck
I had done 3 other renovations for my previous houses and my office previously, hence I have high expectation of what to expect in the IDs and the practicality of the designs. I had a horrible experience with my previous ID which left a design flaw in my current house, that I had to face for the last 10 years. With all these in mind, I am determined to only settle for a design firm and ID whose able to meet my expectation. We first had our online non-obligation discussion with Wai Tuck during CB period. It was inconvenient, but he walked us through patiently for more than 2 hours, using zoom, sharing the floor plan and how it will work out with full visual explanation after we put out the reason for this renovation. Through this discussion, my husband and I were very impressed with his professionalism and expertise of his work. As we are looking at doing a re-layout of the house from an old 3 room HDB flat, to 'transform' into a 4 bedroom house with practical space management. the ID working on this project will have to put these in mind that we do not intend to over-carpentry the place nor causing the place to look claustrophobic. Apart from Ovon, we spoke with some other IDs to compare design and quotation prices, but Wai Tuck won our hearts hands down. Wai Tuck not only cleverly put the rooms into a liveable space, he utilises the 'dead-space' for our display and storage. He is also able to answer our questions with regards to space management with practical ideas and suggestions, putting in mind our priority and concerns. There is definitely, no sales talk and all the payment are based on quotation, in fact a lot of additional work were done which was not charged to our bill. We are really grateful to find such honest and good ID to manage our house. Those of you who had done renovation previously will understand the amount of things we need to consider and manage during the whole process. Wai Tuck is definitely a problem solver for us and helped us to salvage many situations without burning our pockets to do top ups. In the midst of renovations, there were many unforeseen hiccups, but Wai Tuck, handled it professionally, with no fault blaming, no pushing of responsibilities but seeing things resolved professionally, even if it means to absorbs some additional cost and even to make last minute arrangement for additional workers to fix up what was originally not in the plan. Some were fault caused by my other sub contractor, yet Wai Tuck, took it upon himself and ensure he sees through the work to perfect completion. There was a miscommunication of the glass door placement, I made known to Wai Tuck, we will not be able to accept if it was the other way round. With no argument nor fault chasing, Wai Tuck immediately called his supplier to make the necessary change. Right before my eyes, I saw how he was trying to explain to his guys that this work needs to be put on hold as there will be changes. With all patience, putting down his foot that this change will be done. I can tell the supplier is likely scolding him over the phone as he kept apologising and making it known to them firmly that this glass door will not be fixed the way they discussed previously. I am convinced that the ID we had selected is definitely a promising young man in this industry as he has the capacity to handle mistakes and see to the solution promptly. On top of all these stresses that occurs, Wai Tuck kept in mind of our budget and gave many practical suggestion to save cost and to helped to ensure minimum delay to the renovation work. Another thing that I am very particular about will be 'after payment services'. After we made our last payment, there were still some minor work to be done. I was waiting to see if it will slack in the work or 'forgotten'.(it happened for my previous renovation) But Wai Tuck continue to update us promptly and ensure the seeing of those work to be completed to satisfaction. He even continue to be present at the time of those work done to ensure the completion of the work with no error. Many friends who came to visit us during Christmas, were impressed with the way the house was re-layout. Not only we have enough space to host guest, the new layout also enhanced the wind movement in the house. The place is now much more airy and we can even feel 'wind movement' which we never did the past 10 years staying in the same unit. I will highly recommend anyone to Wai Tuck and Ovon Design, their professionalism and services definitely match the bill and above!
Frequently Asked Questions
What are Ovon Design's reviews like?
Based on 50 reviews left for Ovon Design, the firm achieved an average rating of 4.86. Read homeowners’ reviews of Ovon Design.
Where is Ovon Design's showroom?
Ovon Design has 1 showroom in Singapore, mainly in East and Central. See all of Ovon Design's showroom addresses.
Is Ovon Design an HDB-registered or a Casetrust-accredited firm?
Yes, Ovon Design is an HDB-registered firm and is under the Casetrust Renovation Business scheme. For more information, refer to this page on the Casetrust accreditation scheme.
Is Ovon Design popular among homeowners?
15 homeowners have recently enquired with Ovon Design for their upcoming renovation project. Enquire with Ovon Design.
Is Ovon Design a reliable firm on Qanvast?
Yes, based on the reviews left by our community of homeowners who reviewed on our platform, Ovon Design was accredited the Supertrust badge in 2021.
The Supertrust badge is awarded based on a couple of factors, such as the number of projects the firm has closed (i.e. homeowners can trust them with renovation projects), ranked within the top 15% firms, and garnered at least 10 positive verified reviews in that year.
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