Pavilon BC

When we undertook our second renovation project, we hired the service of Mr Ng Thiam Huat from Pavilon Building Contractor for the first time. He was recommended to us by our sister in law. She has used his services several times and is full of praise for his reliability. The first impression that Mr Ng gave us when we contacted him was his efficiency. He promptly set up an appointment with us to view the property so that he can take measurements and to take note of any details that may not be visible in a floor plan. We started our project in Oct and we wanted the project to completed in Dec. We did not have a lot of time. Also this project is massive. We required hacking of tiles, walls, removal of existing fixtures and rewiring. Also, we were leaving Singapore in Dec and we would not be there in person to handle any discussion with Mr Ng. Mr Ng demonstrated his excellence in project management skills. He promptly set up 4-5 weekly appointments with clear objectives on what we were going to discuss. The meetings were intense but rewarding because at the end of each meeting, we can see that we are closer to what our dream home will look like. Mr Ng paid close attentions to details. When we told him our requests and wants for the home, he carefully listens, sketches and makes measurements on his draft to see if our idea are feasible. This is definitely something I like about a contractor. His close attention to details and his constant measurements ensure that every fixture we have requested fitted in nicely. This is a very rare quality that you don't find in most contractors, but this is also a very important quality for a contractor. Next, Mr Ng and his wife then took us shopping for tiles and fixtures for the house. Mrs Ng has an excellent taste and is able to help us pick up fixtures that fit the modern minimalist look that we wanted. Mr Ng on the hand was busy measuring the fixtures we pick to make sure that they will fit into the building plan. Once again, Mr Ng's attention to details gave me a peace of mind. Finally, Dec came, we left Singapore for our 5 weeks vacation and left the project to Mr Ng and his team. Never once was I worried that my project will go bad. I had faith in Mr Ng because Mr Ng has proven to me that he is reliable through our earlier interactions. Moreover, Mr Ng has great experience and is able to ensure that all necessary areas for discussion to sort out our wants in this renovation project had already been collected before we left Singapore. Many friends were surprised that I went for a 5 weeks long vacation and leaving my renovation project in the hands of the contractor. But Mr Ng and his team have proven themselves to be a reliable contractor. His attention to details ensured that the project went smoothly and he did not have to contact me whilst I was overseas to seek my opinion to make changes to the plans. When we returned in early Jan, we were really delighted to see our dream home turning out exactly the way we saw in the mock up that Mr Ng showed us before we left. Mr Ng is truly reliable and gave us a peace of mind and we will use his service again in future.