The Interior Lab

We are a couple in our sixties and recently decided to downsize from our house to a resale flat. It was a big life change for us and we wanted not just a reliable renovation contractor but an interior designer who could help us bring our vision for our new home to life. We went with Interior Lab after looking through some of their previous projects and being impressed by their good reviews. We engaged Interior Lab about 3 months before we got the key for our resale flat and gave them a brief description on the theme we wanted for our new, or rather “old” flat, we had bought. Two days later, we got a reply from Pei Lin, a Design Consultant with Interior Lab. Our first appointment was set immediately after. After 2 or 3 meetings / brainstorming sessions, Pei Lin was ready to show us the first virtual mock-up of how our new flat. We were immediately sold. Pei Lin was a joy to work with and a genuine collaborator. She was very receptive to our ideas and needs, while giving us constructive feedback based on her creativity and expertise. Our daughter was studying overseas during the renovation process, so all the communication between her and Pei Lin had to be done over Whatsapp, but even so, Pei Lin was able to visualize and incorporate our daughter’s ideas. Pei Lin is very responsive, meticulous, and clearly passionate about her work. In short, very professional. After each stage of the reno process, she would go through and ensure the workmanship was tiptop before moving on. We are very satisfied with the results of the makeover of our flat and would not hesitate to recommend Pei Lin and Interior Lab. Thank you Pei Lin for making our dream home a reality.

We engaged David from The Interior Lab to work on our BTO flat. He has good project management and technical skills and provided lots of helpful suggestions and improvements to our original concept. Out of the various Interior Designers that we approached, David was the most detailed and would point out pros and cons of various options. We greatly appreciated this as compared to some other IDs who assured us that whatever we wanted was feasible. He also came out with a 3d model quickly to help us visualize the concept as compared to other IDs who used rough sketches. David also came down to our flat regularly to supervise the renovation and provide us with quick and timely updates. His team of contractors were helpful and came back multiple times whenever we spotted issues. They were also competent and resolved the issues quickly.

There are bound to be many inevitable hiccups especially during the pandemic yet we were fortunate to have gained a rare stressless renovation experience with Justin and The Interior Lab’s team. Justin stood out amongst all the shortlisted designers because he seemed very passionate yet did not over-promise and was upfront about the design proposal. His aesthetic sense clicked with us, and we felt the connection! I liked that Justin always asked us about our personal situation, and he constantly found alternative solutions to accommodate our situations back then. I have to give credits to Justin for handling everything like a champ/pro especially during the circuit breaker. Although some aspects of the renovation weren’t his domain, he helped out like a friend. He didn’t just stick to his main job scope but also helped us to mediate clashing of opinions and resolve other issues. As the one-man show who carried through the renovation journey, Justin was very reliable in every way possible.