Vika Design Lab

Prior to engaging Vika Design Lab, I met a few other IDs beforehand, but was not convinced by the services/value-add that would be provided by the ID. Hence, I had planned to self-manage my own renovation by engaging contractors directly. I met Dion by chance (via Grab), and in the short span of the grab trip, she shared with me what to look out for during the renovation process and left me a good impression of IDs, which made me reconsider my renovation approach. Through subsequent meetings with Dion, I made the decision to engage Vika Design Lab. Throughout the renovation process, Dion provided me with regular updates the renovation progress, and kept me informed of what is coming up next. If I had any query/issues, she was quick to respond and resolve them. I felt that my house/renovation was in safe hands. Should I ever need renovation services again, I would, without second thoughts, look for Dion again. 😊

Designer Manager Mint Ng left a deep impression in us from the first meeting. She did not try to entice us with offers or promotions to get us to sign a contract. Instead, she took much time and effort to get a thorough understanding of the current state of the property, gauge the project schedule and renovation timeline based on our requirements, and help us to better understand our renovation goals versus what is achievable due to existing HDB renovation guidelines and regulations. It was very wise of Mint to manage our expectations from the outset of the project to prevent future disappointments and unnecessary conflicts. From the first meeting till the conclusion of the project, Mint has proven to be dedicated and fully committed. To accommodate our availability, she arranged for fewer but longer meetings to plan and confirm the renovation design and materials, which worked well for us. During each meeting, she gave practical advices and advocated functional design over pure aesthetics. Once the renovation went underway, Mint kept us well informed of the work progress and what will be done next. Despite her busy schedules, she made a point to reply our calls and messages quickly. We were promptly informed of any unforeseen circumstances and had sufficient time to discuss on the next best alternative without affecting the projected timeline. Thanks to Mint and her team’s hard work. Thereafter, she followed up with all necessary post renovation works quickly and efficiently. It was a delight to have worked with Mint on this project and we are certainly grateful for the warm and functional space she helped create, which we now affectionately call Our Home.

Mint and Kelvin are both hardworking and responsible, together, they have designed and created a house that has much exceeded our expectation. Highly responsive, Mint never fails to answer and solve problems that we couldn’t handle and we know that we can always rely on her to do a great job in a short time. Mint also opens up our thoughts and give us creative ideas and designs that we would never have thought of. Mint is an experienced designer, whom have achieved great synergy with the people she work with. This proved to be a valuable asset, which resulted in great communication between all workers involved in the renovation and mitigating errors. Lastly, we would like to take this opportunity to really thank Mint and Kelvin, for always being accommodative, and meeting us by burning their Weekends due to our hectic work schedules.