Reviewed by Shuuu・Submitted 25 Apr 2026・ Project completed Jun 2026・Designer Jerome Koh
Had a really good experience Jerome and his team overall for our first home! The end-to-end execution, checking in on the status of our house at different phases and timely updates were appreciated. Jerome was also accommodative to our requests and communication was easy, always responsive whenever I had questions or small changes along the way. I also appreciated how responsible and hands-on they were throughout the whole process, making sure things were done properly and on time. The end result turned out great and we're really happy with our new home. Would definitely recommend Jerome if you’re looking for someone reliable and easy to work with 👍👍
Hi Shuuu,
Thank you for the kind words! Your feedback means alot to us and we truly appreciate it. The collaboration between designer and homeowner is truly an important part of the renovation journey and we are glad it was a pleasant experience for you.
We will be sure to pass on your feedback to Jerome; it will mean a lot to him. Thanks again for taking the time to reach out and share your experience.
Please get in touch if you have any other questions or comments.
Best Regards,
The Yang’s Team
Reviewed by Kit Chua・Submitted 9 Apr 2026・ Project completed Jun 2026・Designer Irvin Mun
As a first-time homeowner, I had many questions throughout the renovation process, and Irvin was consistently patient in explaining everything clearly and thoroughly. Working with her was easy and pleasant, as she has an amiable and humorous character. Her calm and composed attitude helped ensure that the already stressful renovation process never felt overwhelming, even though it was difficult for me to make certain decisions such as the selection of tiles. She first struck me as a very meticulous ID when I noticed how well she organised all her project files and photos on her company’s shared server. This gave me great confidence and peace of mind, knowing that she was on top of every detail across all her projects, including mine. Her attention to detail was also reflected in her approach to planning. She took the time to carefully plan and align on every aspect of the renovation before proceeding with the actual works, rather than rushing into execution. This greatly reduced last-minute or hasty decision-making. She was also very responsive to messages, making communication smooth and reassuring throughout the process. What I appreciated most was that she genuinely values the homeowner’s perspective. Whenever there were differing views, she would thoughtfully consider how best to resolve them or find a middle ground, instead of taking the easy route of either agreeing to impractical ideas or dismissing good ones outright. Overall, her dedication and time put into the project in our various meetups/shopping trips way exceeded my expectation and went a long way in the successful delivery of a home that is not only focused on aesthetics but more importantly, highly practical and safe. Irvin was transparent about costs and demonstrated strong project management skills. As a perfectionist, she proactively had contractors rectify issues, such as instructing her tilers to redo slightly misaligned tiles before I had a chance to see them, even when it would have been easier to leave them as they were. She once shared her mantra: “If the work doesn’t pass my inspection, how can it pass the homeowner’s?” This principle stayed with me throughout the journey and fostered trust and there was no real need for me to go down on site to monitor the works much. Her after-sales service following handover has been equally impressive, with prompt coordination of contractors whenever minor touch ups were required. Overall, the renovation was delivered on time and within budget. While her quotation was generally higher than those from other interior designers I approached, the quality of work and the overall positive experience more than made up for it. She would also gently rein me in on budget considerations whenever my ideas became too ambitious, which further demonstrated that her priority was always the client’s interests rather than maximising profit. 6 months on staying in my new house, I’m pleased to say that very little rectification has been needed, and I cant think of any major “renovation regrets", a testament to her planning and detail. I’m very glad to have worked with Irvin and would highly recommend her to anyone looking for a reliable, thoughtful, and detail-driven interior designer.
Reviewed by Yang Kai-Hui・Submitted 8 Apr 2026・ Project completed Jun 2026・Designer Debby Low
Working with our interior designer was overall a positive and reassuring experience, with several strong points that stood out. One of their biggest strengths was their sense of responsibility and responsiveness. Throughout the project, they were consistently quick to reply, open to feedback, and proactive in addressing any questions or concerns. This made the entire renovation journey feel smoother and gave us confidence that things were being handled with care. As with most renovations, there were a few hiccups along the way. However, the designer was willing to step in and resolve issues when they arose, which we appreciated. While there were moments that suggested a slight lack of experience—particularly when dealing with finer details—these were generally manageable and improved as the project progressed. In terms of workmanship and execution, we felt that a bit more attention to detail would have elevated the final outcome further. That said, the overall result was still satisfactory, and we could see the effort put into delivering a good finish. Overall, we had a good experience working together. Their strong communication, accountability, and willingness to improve made a meaningful difference, and with more experience and refinement in details, they have great potential to deliver even better results in the future.

Reviewed by Bubsandbiscuit・Submitted 14 Jun 2026・Renovation in progress・Designer Heidi Loh
My partner and I spoke with close to 12 interior designers before eventually deciding to work with Heidi, and looking back, we’re glad we did. From our very first meeting, Heidi stood out with her ability to balance creativity and practicality. We came in with a fairly clear vision of what we wanted for our 4-room resale HDB, but she took them further, offered thoughtful suggestions, and introduced design concepts that ultimately made the space functional and beautiful. Just as importantly, we felt we vibed quite well - EXTREMELY important. The project started strongly, with Heidi providing a clear plan. Throughout the process, she kept us informed with regular updates at key milestone. As the renovation progressed, it was obvious that Heidi was becoming increasingly sought after and juggling multiple projects. Of course, like every renovation project ever, there were a few slip-ups along the way. What mattered to us was how she handled them. Heidi was quick to respond, took ownership when needed, and ensured things got back on track What deserves special mention is her after-sales service. Even months after we’ve moved in, Heidi has continued to help us resolve issues and coordinate rectifications when needed. While some IDs disappear once the final payment is made, Heidi remained responsive and supportive long after handover, which we really appreciate. Today, as we sit in our completed home, we’re genuinely pleased with how everything has come together. The space feels warm, functional, and very much “us.” Happy to recommend Heidi to anyone looking for an ID who is creative, approachable, and genuinely invested in delivering a good result. She’s already doing great work at a young age, and we’re confident she’ll only continue to grow from here
Thank you so much for this incredibly thoughtful review!
We’re truly honored that after speaking with nearly 12 interior designers, you and your partner chose Heidi and we’re so happy to hear that looking back, you’re glad you did.
It means a lot that you highlighted how Heidi balanced creativity with practicality, and that you “vibed” well with her and you’re absolutely right, that connection is extremely important when transforming a house into a home. 😊
Renovations can be unpredictable, but we’re glad Heidi was able to step up, take ownership, and keep things on track whenever slip-ups happened. And knowing that she’s continued to support you even months after move-in that’s exactly the kind of care and after-sales service we want every client to experience.
Reading that your space now feels warm, functional, and so much like “you” is the best compliment we could ever ask for. Thank you for trusting Heidi and for being so generous in your recommendation. We’ll be sure to share your lovely words with her — she’ll be truly touched.
Wishing you and your partner so much joy in your beautiful home!
Reviewed by Hong Hwee Tay・Submitted 11 Jun 2026・Renovation in progress・Designer Michael
In the last leg of our renovation journey with Carpenter, recalling the start of the engagement from design to materials selection it has been an enjoyable experience. ID has given a lot of attention to our requirements and needs. Eager to see the completion and finish product of our new home. Thanks a lot
Reviewed by Jay Wong・Submitted 5 Jun 2026・Renovation in progress・Designer Jonathan Kuok
I was referred to this interior design team by a friend who had a good renovation experience with them, so I decided to reach out when I started planning for my BTO. From the first discussion, they were patient in understanding what I wanted and helped me balance the design ideas with practical storage, budget, and daily use. The overall process was quite smooth. They gave useful suggestions on layout, materials, carpentry details, and colour matching, especially for the living room and kitchen area. I appreciated that they were willing to explain the options clearly instead of rushing me to decide. When there were small changes along the way, they followed up and kept me updated on the progress. The completed renovation turned out close to what I had in mind: clean, modern, and practical for everyday living. The workmanship for the carpentry and finishing was neat, and the space feels much more comfortable after handover. Overall, I am happy with the renovation journey and would recommend them to homeowners who want a reliable team for their BTO renovation.
Thank you very much for taking the time to share your renovation experience and for the kind words about Jonathan.
We truly appreciate your feedback and are delighted to hear that you had a smooth renovation journey and are happy with the final outcome. Your recognition of Jonathan's dedication, patience, and commitment means a lot to both him and our team.
Thank you once again for your trust and support. We wish you and your family many wonderful memories in your new home.
Reviewed by Eva・Submitted 2 Jun 2026・Renovation in progress・Designer Ben
The interior designer Ben did a great job from start to finish. They were very attentive, followed up well, and truly understood our preferences. The solutions they provided were excellent. We are extremely happy with the outcome and highly recommend their service.
Reviewed by Heng Christine・Submitted 16 Jun 2026・ Project completed May 2026・Designer Junjie and Winnie
1. Renovation price is reasonable. 2. Able to meet target timeline to complete renovation. 3. Winnie and Junjie are responsive to enquires. 4. Carpentry workmanship is good. 5. Lastly, the service is reliable and able to carry out the renovation works in a positive manner.
Reviewed by Yvette Lim Yu・Submitted 16 Jun 2026・ Project completed May 2026・Designer Natalie
Thank you to Natalie and team for the smooth and pleasant reno journey overall : ) We went with Natalie as she was the only ID out of all the IDs that demonstrated her understanding of the eclectic look we were going for, while still adhering to our budget; we also looked at Massing’s years of experience in the industry and their accreditations (e.g. Casetrust, BCA) as positive indicators. Natalie was responsive and calm / positive throughout the reno journey, which was much appreciated especially after seeing all those horror ghosting stories of MIA / passive-aggressive IDs on social media. She and her team were also receptive to our ideas, and put in great efforts to execute them (e.g. they successfully executed our request for a magnetic panel in the living room, with a settee that also houses our short-throw projector). Natalie and team went the extra mile in helping us to liaise with multiple vendors, even for those vendors that were self-sourced (e.g. getting different decorative lights for different shops, hanging up our paintings, assembling our ikea bedframe). She also helped us to settle a complaint from our downstairs neighbour regarding hairline cracks in her painting as a result of our hacking (it’s an old condo) and arranged for painting. She also helped us to save money on unnecessary spendings (e.g. the door vendor wanted to charge us additional few thousands of SGD for oversized doors as our doorways’ heights exceeded the 7-foot limit by a few mm; in the end, Nat and team just added a bit of plaster at the top of the doorway for free to lower the doorway height so we didn’t need to pay for the oversized charge). TLDR Natalie and team gave us peace of mind for the reno. We appreciate this especially since we are working adults with no time to oversee the ins and outs of reno. We are grateful that we were fortunate enough to find Natalie and her team amidst a sea of horror ID ghost stories. Thank you Nat and Massing! Photos of reno in progress attached.
Reviewed by Michelle Koh・Submitted 16 Jun 2026・ Project completed May 2026・Designer Desmond and Perlyn
Dedicated and responsible team. Ensure that work was completed as per plan. Listened to our feedback and provided solutions. Carpentry work was good.
Reviewed by Edmund Seak・Submitted 16 Jun 2026・ Project completed May 2026・Designer Benedict
I have spoken to a few Interior Designers Companies to extend my study loft in order to gain extra study space, few of it responded either with negative answers. When I spoken to Ben from Editor Interior Design , he has responded confidently and able to accommodate to most of the requirements. During the renovation, Ben has been able to meet all of the work schedule and provided a few constructive solutions which are very practical. The project has completed on time within my budget, more importantly I am very happy with the professionalism of Ben and workmanship and also the quality of the end Product.
Reviewed by Jani・Submitted 16 Jun 2026・ Project completed May 2026・Designer Kenneth/Dominic
We ( my wife and me) went to 5 different ID to seek out renovation idea for our 5 room flat. After looking around we decided to engage Elite Boss as our ID for our flat renovation. We meet up with Kenneth and Dominic. We share our idea with them and they share their idea back with us. We decided to do the house a 360 change. They did a fanstatic job on the 3d design which impress us. We are excited to wait for the final output on the renovation. The result on the final output didnt dissapoint us abit. It look the same as what they did in the 3D design. The renovation journey was a smooth one within a short time frame. We did not have to be worry on any disruption on the reno. Dominic was on the ground to assist and update us weekly on the renovation progress. Kenneth on the other hand bring us around to different supplier for sourcing our window mesh blind. We manage to move in on time after the reno is done. We both feel very fortunante to have a reliable ID and from our past experience we had from different ID. I will have to say that Elite Boss prioritise their customer more better and follow the customer needs and want. We will definitely recommend Elite Boss to anyone need an ID for renovation. Kudos to the team. FANSTASTIC JOB
When choosing an interior designer, we believe that doing your own research matters – and it’s the reason why we have compiled a comprehensive list of independent homeowner reviews from all over Singapore for your reference.
Our reviews are vetted and independently submitted by verified users, so you can be sure that they will help you make the right move in your renovation journey. You may refer to our Review Policy on how we manage and police the reviews.
You can also make a more informed decision by checking out these useful resources and guides:
Hiring an interior designer, contractor or architect for the very first time? Keep an eye out for these key characteristics and details before choosing to work with a design firm and/or service:
Project portfolio – What type of projects has your designer completed to date? Are they a good fit for your needs?
Chemistry – Is your designer a good communicator? Are your interactions pleasant?
Quote – Are you comfortable with your designer’s quotation? How does it compare to similar projects?
Management style – Does your designer handle his work with care? Is he or she on the ball about his/her work?
Reviews and references – What do other clients and/or homeowners say about your chosen designer?