Sengkang East Avenue (Block 282C)

Professionalism (out of 5 stars) : 5/5 I’m grateful to have you as my ID as you’ve been most patient, professional and responsive throughout the project. As this is my first home, I had many questions which you’ve patiently answered each time. As my work takes up most of my time, I haven’t had much time to think through the renovations work thoroughly. This resulted in several adhoc calls and texts at various times of the day, for which you’ve handled every query professionally, including advising me when I was furniture shopping and sending you pictures of the items that caught my eye. You provided timely updates on the progress of the project, assuring me that things were on track and explained to me when there were delays. Before you handed the keys over to me, you also personally rectified some of the works to make sure that I was satisfied with the final works, including wiping down my home. Even after handing over the keys, you continued to be very responsive when I checked back with you on minor rectifications to be done - again, personally delivering the carpentry and tweaking the drawer alignment for my tv console on a weekend. Workmanship (out of 5 stars) : 3.5/5 The workmanship was satisfactory but there were a few areas which had glaring errors and could not be rectified, key issues being (i) misalignment in height and depth of side-tables in the master bedroom; (ii) cabinet/storage in bedroom 2 not customised to specifications; and (iii) joints for fluted panels in master bedroom not aligned. I’ve separately written to you about the 3 issues. Design (out of 5 stars): 4/5 In designing my home, you ensured that my key request to maximise storage space was addressed. The end outcome was a deliberately thought-out and functional design, and a colour scheme that was well supported by the electrical works to create an ambience that was cozy and easy on the eyes. I am particularly satisfied with the dining area which has since doubled up as my work space whenever I work from home. My colleagues who’ve seen my home in the background during my video-conferencing sessions have also complimented the design at the dining space. My father is also extremely satisfied with the design and colour scheme in the master bedroom, which is well complemented by the electrical and lighting works for the bed, creating a restful ambience to wind down at the end of each day. Project Management (out of 5 stars): 4/5 Renovations work for my home took place during Phase 2 (September to December 2020) of the re-opening after the circuit breaker in Singapore. What was supposed to be a straightforward project with a 4-6 week timeline subsequently took 13 weeks to complete. I understand that this was something that was not within your control. This being my first home, I relied heavily on you to coordinate the renovations works, from liaising with the developer to rectify manufacturing defects to coordinating with the curtain company. You were extremely facilitative and coordinated the time schedules perfectly. Thanks again for helping to design my first home! I am enjoying the space very much 😊