Tanglin Regency

Great experience working with Design Story for the renovation of my 4-room resale HDB. They were professional, familiar with HDB regulations, and very communicative. Frank is obviously experienced in the renovation business and the sub-contractors were well-managed. Our designer and project manager was Jason who was patient dealing with our questions and worked hard to resolve issues that cropped up in the course of the work. I chose Design Story initially mainly because their quotation was detailed and outlined all the works that needed to be done to achieve what we wanted, so there were no surprises with the bill at the end of the day. They do carpentry work in-house; they pay attention to it, and the quality is good. We also asked them to custom-make a fold-down table after we saw one in their office, and we're very pleased with it! I am also happy with the design solutions they offered for the small bathrooms. All in all, it was much smoother-sailing that I anticipated; the main problems were delays due to supply chain issues. Even after the official hand-over, they were still helping us to resolve some unexpected minor problems, which we appreciated.