Design Story

Great experience working with Design Story for the renovation of my 4-room resale HDB. They were professional, familiar with HDB regulations, and very communicative. Frank is obviously experienced in the renovation business and the sub-contractors were well-managed. Our designer and project manager was Jason who was patient dealing with our questions and worked hard to resolve issues that cropped up in the course of the work. I chose Design Story initially mainly because their quotation was detailed and outlined all the works that needed to be done to achieve what we wanted, so there were no surprises with the bill at the end of the day. They do carpentry work in-house; they pay attention to it, and the quality is good. We also asked them to custom-make a fold-down table after we saw one in their office, and we're very pleased with it! I am also happy with the design solutions they offered for the small bathrooms. All in all, it was much smoother-sailing that I anticipated; the main problems were delays due to supply chain issues. Even after the official hand-over, they were still helping us to resolve some unexpected minor problems, which we appreciated.

I engaged Frank and his team while we were away in the States. Every single thing was done via WhatsApp and email. Frank is very responsive and professional. He knew exactly what I needed when I told him I wanted max storage space. He managed the whole remodelling without us being here and I knew I could trust him to come up with the best design and color schemes. The results were fantastic. My home looks like a whole other apartment. One from a magazine! He also managed to finish ahead of schedule and we were able to move right in when we arrived at the airport. I would definitely recommend Frank to anyone looking to renovate their home.

Very grateful to have Frank from DesignStory with us for our first house renovation. Frank is very professional and knowledgeable in his scope of work. We are very impressed that his 3D design really turns out exactly the same as the actual one. During the renovation, Frank always update us regularly and he went the extra miles to make sure that everything is in place. Really appreciate all his hardwork. Will definitely recommend him to my friends.