Jurong West Central 1

We met the team in late July 2020. Firstly, their office looked amazinggg! Signed on our second meet because we felt very comfortable and confident in their design and efficiency. They are able to understand our needs and think of practical placements of our bed and wardrobe (kudos to them because no other friends/IDs have suggested this before). I must say Joey has an eye for aesthetics. Although our budget were on the lower side, it is well followed. When doing up the contract, they would typically add all the "wants and needs" costs, then, they will sit down with you to go through every item and see your priorities and if you want to remove them to keep within your budget. (I think only the electrical work is not priced in their contract) My partner and I were flexible with the completion deadline as there was no rush, keeping in mind the Covid situation. Despite that, Jing Long and Joey are still very efficient in the process. Jing Long did an extremely good job keeping us updated with videos and pictures for every installation work, giving a weekly brief on the upcoming works, which made us feel very safe with the house in their hands. He coordinated the project really well. The whole reno process from hacking only took close to 2 months, much shorter than the 3 months we expected. We had a last minute addition of the DB box mirrored doors, and the team got it fabricated, shipped, installed in 4 days! Very shocked when we saw the doors. Super impressive. Communication was fairly easy with them. WhatsApp replies were prompt. Issues were raised directly to us and they were very upfront and straightforward in terms of pricing and what can or cannot be done. Their experience in design also helped save time during our tile/laminate/paint/vinyl selection process, they would pull out certain colors/pattern that suited the house theme so that we don't need to scan through the whole shop. They're also really patient when we took a long time deciding between the choices. In the end, we also got light and curtains contact from them because there's just a lot of trust. I think the most outstanding part was there is transparency in the process, their expertise helped to ease the whole reno. Very smooth journey and we only visited our place ~5 times till completion.