The Alps Residences
Designed by Livspace
Works included
Carpentry
Flooring
Hacking
Tiling
Electrical Rewiring
Plumbing
Feature Wall
Painting
About Livspace
Rating
Reviewed by Chew Ann Wee・Submitted 13 Aug 2022・ Project completed Nov 2022・Designer Sophia
Renovation still not completed as I write. No completion date and plan of actions provided. Our worst ever decision to select Livspace to renovate our house! Started in Jan 2022, handover was mid April 2022 and till now, still not completed. Design fees charged but services not rendered. No attention to details, drawings are incomplete and full of mistakes. Little onsite efforts made to ensure designs are implemented. Those implemented are not according to drawings. Quality of works are very bad, cabinets wrong colour, mild steel structure rusty, door installed wrongly and so much more. Designer (Sophia) quit midway and business manager (Nivedita) does not care when the project is to be completed. Seems to just push all to project manager. However, project manager (Shawn) unable to tell me when all the outstanding tasks can be completed - no end date. Escalated to general manager (Richa) but same thing - doesn't answer repeated calls, text, no follow up. Totally, unprofessional. I don't wish my experience to happen to anyone considering Livspace. As such, you should seriously think thrice or more. I dont think they cared how their lousy works are affecting someone else's home.
Reviewed by Chew Ann Wee・Submitted 13 Aug 2022・ Project completed Nov 2022・Designer Sophia
Renovation still not completed as I write. No completion date and plan of actions provided. Our worst ever decision to select Livspace to renovate our house! Started in Jan 2022, handover was mid April 2022 and till now, still not completed. Design fees charged but services not rendered. No attention to details, drawings are incomplete and full of mistakes. Little onsite efforts made to ensure designs are implemented. Those implemented are not according to drawings. Quality of works are very bad, cabinets wrong colour, mild steel structure rusty, door installed wrongly and so much more. Designer (Sophia) quit midway and business manager (Nivedita) does not care when the project is to be completed. Seems to just push all to project manager. However, project manager (Shawn) unable to tell me when all the outstanding tasks can be completed - no end date. Escalated to general manager (Richa) but same thing - doesn't answer repeated calls, text, no follow up. Totally, unprofessional. I don't wish my experience to happen to anyone considering Livspace. As such, you should seriously think thrice or more. I dont think they cared how their lousy works are affecting someone else's home.
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