Sandy Palm

We had a great experience with New Chapter Design, so much so that they took on two projects. Both Kerni and Spencer worked very well as a team, especially Spencer who oversaw our second project. He displayed dedication, attention to details, provided a lot of very excellent suggestions for our place. They are not pushy, but listened to our needs and would suggest accordingly. Even for things not within their scope like recommendations for certain suppliers, they would recommend to us for our consideration and comparison. We loved the very regular updates provided by Spencer during the project period, showing how accountable he is to the project. When a mistake was made by his contractor, he would quickly fix it when pointed out. We would readily recommend this Interior Designer! Open and transparent! Keep it up! Our pictures are not completed as we have yet to settle in!

I met up with five interior designers for my 5-room HDB resale. I decided to go with Spencer because, not only did he try his best to work within the budget, he was excited about the project and full of ideas on how the renovation should go. Spencer was an experienced designer and gave great ideas on the design of my study room and wardrobes of the bedrooms. He also advised on the layout of the kitchen cabinet so that it still looks spacious even after we converted part of the kitchen into a dining area. He helped me to cut down on unnecessary spending (like retaining the main doors and the windows instead of changing them). Due to the CNY season, we only have one month to complete a major overhaul of the old HDB, yet he was able to complete it on time so what we could move in on schedule. He was an on-the-ground person, and updated me on the progress of the project almost everyday during the earlier part of the renovation when there's a lot of major work. He also put up with some of my fastidious requests, and was willing to spend time discussing through my requests in detail. Throughout the renovation, Spencer was quick to act on changes on our oiriginal plan. Even after the we moved in, Spencer was quick and responsive to rectifications and changes. He is someone I will continue to work with for future changes I want to do for my home. Appreciate the effort he has put into making my home a beautiful place!

Came across few IDs , some are quite "Pushy type" & Impatient. Lucky for us, we meet Kerni. She always listen to patiently & attentively to our request & will able to produce new design for us to choose. Knowing that we had a tight budget. She has tried ways of cutting the cost without effecting the quality of work! It has been a great pleasure working with her. Thanks for the helping us in building our dream home! Most importantly, she has work within our tight budget & Schedule!! Great Job, Kerni !