The Crest

It was a superb experience working with Vincent as our ID! All our initial discussions with him easily went on for hours because he was able to go into so much details to help us better understand his ideas and he gave us a lot of confidence that he would be able to deliver a home that we would love from day 1. We had several ideas of our own too - for some, he was very quick to support and incorporate into the design and for others that were not too practical/suitable/too costly, we really appreciated his honest feedback and the fact that he always able to come back with even better suggestions. He did not just push ideas on us and would put in effort through drawings/explanations to convince us why his ideas would work better for us. Eventually, we had a design that was highly functional and also included bold design elements & colors which we believe would stand the test of time and was well within our budget. Initially, he wasn't too sure if we were that "adventurous" and so he would also be ready with a "safer" option should we decide not to go all the way out... but every time without fail, we said "YES!" to his more creative proposals even if it meant that he would need to test things out a bit more during the actual renovation process since some ideas were never actually done before. Throughout the renovation process, we did not need to worry much as he was extremely reliable, organized, responsive and would give us frequent video/photo updates. We really trusted him and his team enough that we did not make much onsite visits. When minor issues happened, he was actually onsite to detect those problems and would tell us exactly what needed to be fixed and how/when the fix would be done. Also, there were times when Vincent would make tweaks to the plan just because he found a way to deliver even better outcomes. He spent quite a bit of time working with us on furniture selection and take time to visit various stores with us, review photos.. we decided to go for several custom-made items and he would actively chime in during the design/customization process. We've been staying in our home for about 5 months now and it's been great! In the initial month or so, we did come across minor issues and Vincent continued to be highly responsive all the time and fixed things up for us very quickly. So overall - we would definitely highly recommend Vincent to homeowners who are looking for a highly professional & dependable ID who has an eye both for great functionality & design. You will never regret entrusting him with your precious home!