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The information is based on the projects we received in the past year and may not represent the firm's full portfolio and capability.
Reviewed by Chang Yoke Bee・Submitted 17 May 2021・Project completed May 2021・Designer Wanting
I engaged Livspace through Qanvast for my 5-room HDB renovation and am very happy with the excellent job done by the team despite of the tight schedule. I would like to specially thank the interior designer, Wanting, who was very dedicated and responsive even on weekends and late at night. She was very patient with me and willing to accomodate to any last minute changes by me. And thank you for creating a cozy home for me and my family. You have all the commendations, not only from me, but also all my friends who visited my house! The project manager, Kent, is another person who should not be missed out from my thank you list. He was very professional and responsible throughout the entire project. I remember I ever received a call from him informing me that there were some minor deviations from the design, which i would not realise without him telling me as those deviations were insignificant! Not forgetting to mention Jem and Shawnn who helped with the defect rectification works following the handover. Jem was very friendly and attentive as there were times she managed to point out defects to contractor even before i did. She even assured me that I can always look for them whenever I have any concerns or questions regarding my house in future. I would not say the works delivered are perfect as there are some minor defects which could not be resolved. But I would like to commend their professionalism and work ethics as they did make sure that all defects pointed out were properly managed. Well done Livspace! I will definitely engage you again if needed and have already recommended you to all my friends.
Reviewed by Linan・Submitted 17 May 2021・Project completed Mar 2021・Designer ID
Disclaimer: I never hired them but would like to share my experience communicating with them. The first phone call was already a bad start - before anything else, the representative told me they only take on projects that are over $10K. Poor communication overall but I didn’t think much. Met up with the designer in late January, and no word from him ever since. One odd day in March he sends me a message, “Hi are you free next week to go over the proposal?” I’m just beyond surprised why someone would even bothered getting back to me after over a month, and by then I’d chosen an ID. They’ve also spammed me like crazy both on my phone and email. I later read Livspace does not have their own designers and outsources their projects to other ID firms. To summarize: AVOID LIVSPACE.
Reviewed by Jeanius De Milo・Submitted 14 May 2021・Project completed May 2021・Designer Nicole
ID asked to see actual apartment to take measurements, and as I have not taken legal possession yet, agent was kind enough to get permission from owner and open the door for us. Arranged for 12 pm, Nicole was a NO show and no call or message to inform us. After waiting thirty mins, I called the main line to check where she was, as she was rejecting my calls to her mobile. Later she called after an hour and twenty mins to say she was sick, DiD NOT even apologise and gave attitude more like “what’s the big deal “ kind of tone and did not even offer to rush down. In fact I had to ask her to come as we were still waiting and there would not be another opportunity to enter the apartment . She then said twenty mins to her arrival but became forty mins and in the end showed up at 2 pm! We waited for her 2 hours !!! Did not utter a word of sorry or anything when she arrived , and when I spoke to her manager he said he would deal with it and call me back. Guess what ? He never called back either ! Terrible customer service and also how can clients trust them when they can’t even be relied on to show up for an appointment or call back as a follow up? Further Messages sent to their Facebook page were the same, someone replied I would get a call from a senior manager and , NO CALL was received either . Would not recommend this company , and they are presenting themselves as a unicorn to raise funds but highly unreliable with poor service . Don’t be fooled by false reviews online as their designs and ppl hired are below average They will try to fool u by giving u free vouchers , but for the pain endured it is not worth it !
Frequently Asked Questions
What are Livspace's reviews like?
Based on 49 reviews left for Livspace, the firm achieved an average rating of 4.31. Read homeowners’ reviews of Livspace.
Where is Livspace's showroom?
Livspace has 5 showrooms in Singapore, mainly in Central. See all of Livspace's showroom addresses.
Is Livspace an HDB-registered or a Casetrust-accredited firm?
Livspace is currently not an HDB-registered firm. They do however work with sub-contractors licensed by HDB. You may want to check with the interior firm for more information.
It is also not recognised under the Casetrust Renovation Business scheme.
If you would like additional assurance on the firm’s reliability, you may want to opt in for the Qanvast Guarantee, a free initiative to safeguard your renovation deposits when you engage an interior firm through our platform.
Is Livspace popular among homeowners?
49 homeowners have recently enquired with Livspace for their upcoming renovation project. Enquire with Livspace.
Is Livspace a reliable firm on Qanvast?
Yes, based on the reviews left by our community of homeowners who reviewed on our platform, Livspace was accredited the Supertrust badge in 2021.
The Supertrust badge is awarded based on a couple of factors, such as the number of projects the firm has closed (i.e. homeowners can trust them with renovation projects), ranked within the top 15% firms, and garnered at least 10 positive verified reviews in that year.
It’s safe to say that these firms are approved by homeowners, like you!
What is the average renovation cost on the projects completed by Livspace?
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