De Exclusive Design Group

We were introduced to our ID, Eleven Teo, by a friend. She was the first ID we talked to, and the one we settled on after visiting more than 10 other firms. Right from the start, Eleven showed experience, sincerity, and dedication. She was honest with us the entire way, helping us to get the best quality while saving costs. She was with us the entire way—we lost count how many meetings we’ve had with her, from discussing the quotation, design, to picking tiles and laminated. She has also personally dropped by countless times during the reno period, till the very last day of touch ups. What truly impressed us was how hands on she was. Every time she visited the site, we will get her hands dirty and get in on the action with the contractors, or clean up some dirt. On the last day of touch ups, she personally did some of it herself, and that showed her dedication and attention to detail and quality. Don’t be fooled by this smiley, cheery petite lady—she gets really stern when enforcing quality from her contractors—which we appreciated so much. Eleven provided impeccable advice in the design, was truly an amazing ID. While we’ve heard so many nightmare stories of terrible IDs, even contractors told us “you’re lucky to have such an ID” when we share her countless deeds. We are sad that our project has ended with her, but are extremely happy to have her do up our beautiful home. Eleven Teo is an ID to be trusted, and if you value responsiveness and dedication in your ID, she’s definitely the top choice.

Thanks Eleven for the great job done to our home. She is really patient, prompt and provided us with great support and advice. She helped us to rush our renovation to ensure that our house is ready in time so that we have a roof to stay. She also went down on-site to check on the renovation and provided regular updates for our house. Would definitely recommend her to my friends if they require ID services! Thank you Eleven!

We had a tight timeline (6weeks after less PH) for the reno and Nicole had given us the confidence to work with her company. Her price may not be the lowest but her suggestions sounded more practical than the other IDs. She worked closely with us to ensure the designs meet our needs and are able to overcome many last mins issues. We like that she is fast in getting back to us and work towards in ensuring we are satisfied with the work. We will grade A for her service but for the carpentry work, we feel there is room for improvement. Nevertheless in the end Nicole got her carpenter back to rectify the problem. As for an area that Nicole could improve on - we hope Nicole could have spent more time on site to supervise the work progress as once the workers accidentally removed the curtain bracket. That gave us a headache to think of way installing curtain. Overall it is a job well done in meeting our timeline and budget. Nicole is very friendly and creative. Thumbs up to her service 👍