Happe Design Atelier
37B Kreta Ayer Road S(089001)
Reviewed by Adelle・Submitted 2 Jul 2022・ Project completed May 2022・Designer David
Hired HDA because they were one of the top few ID companies. I would say things were pretty smooth until the renovation started. Good: David's design and planning of the house is pretty good. We are satisfied with our house design. Bad: -Renovation started without informing us. There were no updates until I requested for updates. -The kitchen wasn't done like how we had in mind - they changed the design of it without informing us. We only knew about it when we went to spot check and it was too late to get them to change it as it was all installed and fixed. -Toilet was stuck after using if for less than a month. Requested for the plumber from the team but we waited for 2weeks with no reply we decided to hire our own Plumber to fix the issue. Plumber found cement and ROCKS inside the toilet._. -Our house wasn't very well done: The built in walls were rough, they werent sand in properly. Our TV console cracked in less than a month. Our line 8 fell out in less than a week. There were stains all over the floor. Our shower heads fell out before we even moved in. Contractor did not put in screws properly. - During handover David wasnt around to hand our house over hence he mentioned he would do a check when he back- and it has been 2 months but nope, he didnt come once. I would say, do not trust and think that if the company is good, means everything would be good.. Wasnt exactly a good experience. Update: Owner has contacted me and we have resolved this matter. Appreciated the fact that he personally called me. Thank you!
Hi Adelle,
This is Kelvyn, the owner of Happe Design Atelier.
I would like to sincerely apologize for the inconvenience and unpleasant experience. I am in the midst of investigating and have spoken to the relevant parties about this situation. My company’s goal is to ensure our customers’ satisfaction hence I would like to reach out to you personally to see if we are able to come to a resolution for your issues.
I have dropped you a message and I hope to hear from you soon.
Best regards,
Kelvyn
Rating


Experience
Property Type | Projects | Average Cost (New) | Average Cost (Resale) | |
HDB | 3 | S$72,500.00 | S$100,000.00 | |
3-Room | 1 | S$55,000.00 | - | |
4-Room | 1 | S$90,000.00 | - | |
Condo | 1 | S$75,000.00 | - | |
2 Bedrooms | 1 | S$75,000.00 | - | |
The information is based on the projects we received in the past year and may not represent the firm's full portfolio and capability. |
Reviews (121)
Reviewed by Lingling・Submitted 13 Jul 2022・ Project completed Jul 2022・Designer Johnson Ng
Since November 2021, we met Johnson on several Saturdays to go through our requirements. He had been friendly and extremely patient in explaining everything to us since we were renovating our home for the first time. He even took time out to accompany us to purchase air conditioners, lights and bathroom fittings. He provided valuable advice when it came to selecting materials. He provided video updates which were extremely useful since we couldn’t drop by often. There was barely any glitches and minor issues were also well-settled by him. These few months were worry-free and it was extremely easy to communicate with him. Best of all, we have a very cohesive looking home which we adore! thank you Johnson!
Reviewed by Gelsey SzEin Tan・Submitted 11 Jul 2022・ Project completed Jun 2022・Designer Johnson Ng
Johnson is a highly experienced and thoughtful interior designer handling renovations for my home. When we first bought the current unit, Johnson helped with the renovation. We did minimal work due to budget and he helped to coordinate with other vendors eg. Invisible grill, blinds, curtains and wallpaper installation. Few years later, I need to reno only a toilet, along with other minor repairs, I engaged Johnson again and he still remembers which color code of my wall paint and the potential issues of my water piping. He understands my concerns and responds to requests instantly. He handles project according to timeline and cost estimation are almost accurate, not to mention he has got strong support from a highly skilled and trusted team. The team delivered high standard quality work and Johnson’s high attention to details made sure any unsatisfactory were rectified.
Reviewed by Adelle・Submitted 2 Jul 2022・ Project completed May 2022・Designer David
Hired HDA because they were one of the top few ID companies. I would say things were pretty smooth until the renovation started. Good: David's design and planning of the house is pretty good. We are satisfied with our house design. Bad: -Renovation started without informing us. There were no updates until I requested for updates. -The kitchen wasn't done like how we had in mind - they changed the design of it without informing us. We only knew about it when we went to spot check and it was too late to get them to change it as it was all installed and fixed. -Toilet was stuck after using if for less than a month. Requested for the plumber from the team but we waited for 2weeks with no reply we decided to hire our own Plumber to fix the issue. Plumber found cement and ROCKS inside the toilet._. -Our house wasn't very well done: The built in walls were rough, they werent sand in properly. Our TV console cracked in less than a month. Our line 8 fell out in less than a week. There were stains all over the floor. Our shower heads fell out before we even moved in. Contractor did not put in screws properly. - During handover David wasnt around to hand our house over hence he mentioned he would do a check when he back- and it has been 2 months but nope, he didnt come once. I would say, do not trust and think that if the company is good, means everything would be good.. Wasnt exactly a good experience. Update: Owner has contacted me and we have resolved this matter. Appreciated the fact that he personally called me. Thank you!
Hi Adelle,
This is Kelvyn, the owner of Happe Design Atelier.
I would like to sincerely apologize for the inconvenience and unpleasant experience. I am in the midst of investigating and have spoken to the relevant parties about this situation. My company’s goal is to ensure our customers’ satisfaction hence I would like to reach out to you personally to see if we are able to come to a resolution for your issues.
I have dropped you a message and I hope to hear from you soon.
Best regards,
Kelvyn
Reviewed by Lingling・Submitted 13 Jul 2022・ Project completed Jul 2022・Designer Johnson Ng
Since November 2021, we met Johnson on several Saturdays to go through our requirements. He had been friendly and extremely patient in explaining everything to us since we were renovating our home for the first time. He even took time out to accompany us to purchase air conditioners, lights and bathroom fittings. He provided valuable advice when it came to selecting materials. He provided video updates which were extremely useful since we couldn’t drop by often. There was barely any glitches and minor issues were also well-settled by him. These few months were worry-free and it was extremely easy to communicate with him. Best of all, we have a very cohesive looking home which we adore! thank you Johnson!
Reviewed by Gelsey SzEin Tan・Submitted 11 Jul 2022・ Project completed Jun 2022・Designer Johnson Ng
Johnson is a highly experienced and thoughtful interior designer handling renovations for my home. When we first bought the current unit, Johnson helped with the renovation. We did minimal work due to budget and he helped to coordinate with other vendors eg. Invisible grill, blinds, curtains and wallpaper installation. Few years later, I need to reno only a toilet, along with other minor repairs, I engaged Johnson again and he still remembers which color code of my wall paint and the potential issues of my water piping. He understands my concerns and responds to requests instantly. He handles project according to timeline and cost estimation are almost accurate, not to mention he has got strong support from a highly skilled and trusted team. The team delivered high standard quality work and Johnson’s high attention to details made sure any unsatisfactory were rectified.
Reviewed by Adelle・Submitted 2 Jul 2022・ Project completed May 2022・Designer David
Hired HDA because they were one of the top few ID companies. I would say things were pretty smooth until the renovation started. Good: David's design and planning of the house is pretty good. We are satisfied with our house design. Bad: -Renovation started without informing us. There were no updates until I requested for updates. -The kitchen wasn't done like how we had in mind - they changed the design of it without informing us. We only knew about it when we went to spot check and it was too late to get them to change it as it was all installed and fixed. -Toilet was stuck after using if for less than a month. Requested for the plumber from the team but we waited for 2weeks with no reply we decided to hire our own Plumber to fix the issue. Plumber found cement and ROCKS inside the toilet._. -Our house wasn't very well done: The built in walls were rough, they werent sand in properly. Our TV console cracked in less than a month. Our line 8 fell out in less than a week. There were stains all over the floor. Our shower heads fell out before we even moved in. Contractor did not put in screws properly. - During handover David wasnt around to hand our house over hence he mentioned he would do a check when he back- and it has been 2 months but nope, he didnt come once. I would say, do not trust and think that if the company is good, means everything would be good.. Wasnt exactly a good experience. Update: Owner has contacted me and we have resolved this matter. Appreciated the fact that he personally called me. Thank you!
Hi Adelle,
This is Kelvyn, the owner of Happe Design Atelier.
I would like to sincerely apologize for the inconvenience and unpleasant experience. I am in the midst of investigating and have spoken to the relevant parties about this situation. My company’s goal is to ensure our customers’ satisfaction hence I would like to reach out to you personally to see if we are able to come to a resolution for your issues.
I have dropped you a message and I hope to hear from you soon.
Best regards,
Kelvyn
Reviewed by Lingling・Submitted 13 Jul 2022・ Project completed Jul 2022・Designer Johnson Ng
Since November 2021, we met Johnson on several Saturdays to go through our requirements. He had been friendly and extremely patient in explaining everything to us since we were renovating our home for the first time. He even took time out to accompany us to purchase air conditioners, lights and bathroom fittings. He provided valuable advice when it came to selecting materials. He provided video updates which were extremely useful since we couldn’t drop by often. There was barely any glitches and minor issues were also well-settled by him. These few months were worry-free and it was extremely easy to communicate with him. Best of all, we have a very cohesive looking home which we adore! thank you Johnson!
Showrooms (1)
Frequently Asked Questions
What are Happe Design Atelier's reviews like?
Based on 121 reviews left for Happe Design Atelier, the firm achieved an average rating of 4.86. Read homeowners’ reviews of Happe Design Atelier.
Where is Happe Design Atelier's showroom?
Happe Design Atelier has 1 showroom in Singapore. See Happe Design Atelier's showroom address.
Is Happe Design Atelier an HDB-registered or a Casetrust-accredited firm?
Happe Design Atelier is currently an HDB-registered firm. It is however not recognised under the Casetrust Renovation Business scheme.
If you would like additional assurance on the firm’s reliability, you may want to opt in for the Qanvast Guarantee, a free initiative to safeguard your renovation deposits when you engage an interior firm through our platform.
Is Happe Design Atelier popular among homeowners?
12 homeowners have recently enquired with Happe Design Atelier for their upcoming renovation project. Enquire with Happe Design Atelier.
Is Happe Design Atelier a reliable firm on Qanvast?
Yes, based on the reviews left by our community of homeowners who reviewed on our platform, Happe Design Atelier was accredited the Supertrust badge in 2021 and 2022.
The Supertrust badge is awarded based on a couple of factors, such as the number of projects the firm has closed (i.e. homeowners can trust them with renovation projects), ranked within the top 15% firms, and garnered at least 10 positive verified reviews in that year.
It’s safe to say that these firms are approved by homeowners, like you!