Starry Homestead

18 Boon Lay Way #01-101, Tradehub 21, Singapore 609966

+ 2 more showrooms

The firm has experience in maisonette, loft units, commercial units and A&A works.
Cherelle Lim
My Biggest Nightmare.

Reviewed by Cherelle Lim・Submitted 30 Oct 2019・ Project completed Oct 2019・Designer Amy

Additional woes after moving in (updated on 23 August 2020) I've already written a review below and this is on top of what I had experienced during move in. I've moved in for only more than half a year, and the laminate on kitchen cabinet is already coming off. The lighting in my master dropped off. And, I got a second opinion about the backsplash where I was charged 950 but they did not even bother to hack off the old tiles and just do an ugly overlay job... basically, it is not even something acceptable in this industry and the ID also, probably on purpose, asked the worker to split the tiles into two pieces before overlaying behind my tap. Cause how else would a one large piece tiles became two? [4th edit - Formaldehyde in unhealthy levels found in carpentry] Writing this more 3 months after move in. I continued to experience burn sensation in my eyes so I got a formaldehyde sensor. Indeed, the amount of just a small drawer was at unhealthy level - DOUBLE the avg amount accepted by Euro standard. I just want to add this update to caution fellow home owners to be selective with their reno company and ask abt this because it is really very bad for your health. [3rd edit - 1 month plus after move in] I am editing this once again and this time, I will not mince my words. It started off with a bad experience due to being led into signing LOI with low prices but when it was time to sign the final quotation a day before work starts, I was told the quotation was "wrongly quoted". Till now, more than a month after I moved in I continued to be plaque by bad workmanship. Today, I found another chip which led me to find out that they did not use sealant to seal the gaps between the two laminates that joint the kitchen cabinets just because it cannot be seen. Any experienced contractors will know to use sealants to seal that up due to insect and moisture (just Google this and also checked with friends who did kitchen reno recently) and I just decided I've been too kind to adjust my review earlier just because the project manager asked me to help them. USE STARRY HOMESTEAD AT YOUR OWN RISK... [2nd edit] They've made good of all the issues and everything looks fine now (about a week after moving in). Emily, Rex's manager even came by and apologise for the issues and further inspect to make sure very thing is fine. I really appreciate all the efforts here and for this, I've improved my ratings slightly. :) [Edited] Rex, the manager stepped in today and basically overtake the entire project. Just within one day, he turned around most of the issues I brought up below. Thank you Rex and I really appreciate all the hard work on your part. I see you doing some of touch ups yourself and I am truly amazed by what you were able to achieve just in 1 day to turn around the bad situation. For Rex, I am rating 5 stars for professionalism and project management. --------------------------------------- Today is my moving in day and below is what happened supported with photos. - base of kitchen drawers were all made of substandard plywood (not the same thickness as the sides and shelves). I applied some pressure and it Caved in. - I chose Jennings gloss white lamitech and was even given a sample of it. They applied lamitak white gloss (which is an off white color and not the pure white I chose) and installed all of it (ID did not even flag). The change resulted in a 1 week delay to my project. - found more than 10 knocks and chips on the surface combined just in my kitchen - ID bait you to sign on the contract with a very good promising price and a day before we sign off the final quotation, I was told of price increases because "sorry I made a mistake". I paid 26k to do just kitchen, a platform bed, L box and this was after I escalated to their manager. They wanted to charge almost 29k initially. - really bad finishing E. G I cut my finger when I run it by the edge if the platform bed. The joint lines in my kitchen cabinets are nearly 2mm wide. - we already shown them a photo of a lego display cabinet we wanted to do since day 1. Fairly simple with glass doors and shelves. On the week before the carpentry work is supposed to begin, they told us there will be price increase for the glass shelves (185/piece). We accepted as we don't want to drag our timeline further. One day before they were to start carpentry work for the display cabinet, they say because the glass shelves do not have support, they need to add tracks which is another $265. - they quoted for full height mirror and mirror on 3D render is without any joint lines. Even stated on their own hand writing on the render that it will be full height, but the day before they were supposed to install, they told me there will be joint lines and that they proposed to do 4 pieces of mirror pieced together. I did not accept and had to continue to push on before we finally agreed to 2 piece which still fits within the lift. Till today, my mirror is still not up. Not to mention many other problems like uneven patch work on walls and ceiling that they charged for, holes on the sides of downlight, paint on door frame wasn't painted double coat and some parts like behind the hinge wasn't painted at all. And now, after 1 month of takeover of unit, my kitchen is missing cabinet doors, broken drawers, missing quartz, uneven walls and ceiling require massive replaster job...

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About Starry Homestead
Starry Homestead is an innovative interior design firm founded in Singapore. With experience spanning across residential projects, retail shops and business offices. Their dedicated professional design team pays attention to every client’s needs and preferences, optimising spatial design and functionality in a space. West Showroom - Head Office: 18 Boon Lay Way #01-101, Tradehub 21, Singapore 609966 East Showroom: 140 Paya Lebar Road #01-01, AZ@Paya Lebar, Singapore 409015 Central Showroom: 511 Balestier Road, Singapore 329849
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Rating

4.7
Based on reviews left by homeowners
Professionalism4.8 / 5
Workmanship4.6 / 5
Project Management4.7 / 5
Design4.7 / 5
Qanvast Awards
Refers to the number of times this firm's project photos were saved to homeowners' boards.
Photo Saves
35,000 Saves
Based on homeowners’ reviews left on Qanvast.
5-star Reviews
180 Reviews
Accreditation
BCA-registered
HDB-registered
CaseTrust
BCA Licensed General Builder

Experience

Property TypeProjectsAverage Cost (New)Average Cost (Resale)
HDB29S$52,653.85S$70,011.00
3-Room5S$25,000.00S$66,325.00
4-Room18S$57,150.00S$70,000.00
5-Room6S$44,000.00S$73,716.25
Condo19S$35,668.33S$100,353.85
1 Bedroom1S$22,000.00-
2 Bedrooms6S$31,700.00S$85,000.00
3 Bedrooms12S$42,870.00S$107,177.78
The information is based on the projects we received in the past year and may not represent the firm's full portfolio and capability.

Reviews

5 238
4 43
3 2
2 1
1 2
286 reviews with an average of 4.7 stars.
verified-review
33% of this firm's reviews are verified with a signed renovation contract
Bethewan S Ho
Full Renovation in Tampinese East

Reviewed by Bethewan S Ho・Submitted 30 Sep 2023・ Project completed Aug 2023・Designer Nicky Ng

After meeting various design firm, Ms. Nicky from Starry Homestead was the selected designer. as she convence us by her design and also her knowedledgable to the residential requirement. Ms. Nicky is very helpful throughout the process, from design, material selection and during construction stage. She explain to us clearly on the drawing and design intend. during the design development stage, we were struggle to select the design style, she help & guide us through the design style, and modern scandi is selected. besides that, she very helpful and kindly assists us to choose the loose furniture that within our budget and also within the design style. During the construction, some various request or change of requirment were raise up and she manage it well. there were some unplan issue happen during the handover stage, but she manage it well, to ensure the handover process is smooth. Quality of works: is good and acceptable. timeline & budget: very good.

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Polly Koh
Great experience with Starry Homestead

Reviewed by Polly Koh・Submitted 27 Sep 2023・ Project completed Aug 2023・Designer Youshanshan

Design Consultant Ms S S You High efficiency and strong organizational skills. Ms You is responsible for our apartment unit in Pasir Panjang, from planning and design to completion in one go. For some "small situations" that occurred during the decoration process, Ms You had a sharp insight and sent the responsible staff to deal with them in time. Her care and sense of responsibility made the whole renovation process go smoothly. The teams of staff dispatched by Ms You are very responsible and friendly, so that the renovation can be completed on schedule. Thanks to Ms You and all the staff for their active efforts, allowing us to have a brand new home experience. -Polly

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DC
Highly recommended, attentive and dedicated designer

Reviewed by Derek Choo・Submitted 27 Aug 2023・ Project completed Jun 2023・Designer Si Ming

Si Ming is an exceptional interior designer who truly understood and valued our design preferences. He tried his best and promptly addressed all issues that arise. His dedication and commitment delivered a satisfying experience for us. It was a pleasure working with Si Ming, and I highly recommend his services to anyone seeking a skilled and attentive interior designer. Thank you for being so responsive and responsible in helping us create a dream home.

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1 of 286
Bethewan S Ho
Full Renovation in Tampinese East

Reviewed by Bethewan S Ho・Submitted 30 Sep 2023・ Project completed Aug 2023・Designer Nicky Ng

After meeting various design firm, Ms. Nicky from Starry Homestead was the selected designer. as she convence us by her design and also her knowedledgable to the residential requirement. Ms. Nicky is very helpful throughout the process, from design, material selection and during construction stage. She explain to us clearly on the drawing and design intend. during the design development stage, we were struggle to select the design style, she help & guide us through the design style, and modern scandi is selected. besides that, she very helpful and kindly assists us to choose the loose furniture that within our budget and also within the design style. During the construction, some various request or change of requirment were raise up and she manage it well. there were some unplan issue happen during the handover stage, but she manage it well, to ensure the handover process is smooth. Quality of works: is good and acceptable. timeline & budget: very good.

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Polly Koh
Great experience with Starry Homestead

Reviewed by Polly Koh・Submitted 27 Sep 2023・ Project completed Aug 2023・Designer Youshanshan

Design Consultant Ms S S You High efficiency and strong organizational skills. Ms You is responsible for our apartment unit in Pasir Panjang, from planning and design to completion in one go. For some "small situations" that occurred during the decoration process, Ms You had a sharp insight and sent the responsible staff to deal with them in time. Her care and sense of responsibility made the whole renovation process go smoothly. The teams of staff dispatched by Ms You are very responsible and friendly, so that the renovation can be completed on schedule. Thanks to Ms You and all the staff for their active efforts, allowing us to have a brand new home experience. -Polly

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DC
Highly recommended, attentive and dedicated designer

Reviewed by Derek Choo・Submitted 27 Aug 2023・ Project completed Jun 2023・Designer Si Ming

Si Ming is an exceptional interior designer who truly understood and valued our design preferences. He tried his best and promptly addressed all issues that arise. His dedication and commitment delivered a satisfying experience for us. It was a pleasure working with Si Ming, and I highly recommend his services to anyone seeking a skilled and attentive interior designer. Thank you for being so responsive and responsible in helping us create a dream home.

Read More
Bethewan S Ho
Full Renovation in Tampinese East

Reviewed by Bethewan S Ho・Submitted 30 Sep 2023・ Project completed Aug 2023・Designer Nicky Ng

After meeting various design firm, Ms. Nicky from Starry Homestead was the selected designer. as she convence us by her design and also her knowedledgable to the residential requirement. Ms. Nicky is very helpful throughout the process, from design, material selection and during construction stage. She explain to us clearly on the drawing and design intend. during the design development stage, we were struggle to select the design style, she help & guide us through the design style, and modern scandi is selected. besides that, she very helpful and kindly assists us to choose the loose furniture that within our budget and also within the design style. During the construction, some various request or change of requirment were raise up and she manage it well. there were some unplan issue happen during the handover stage, but she manage it well, to ensure the handover process is smooth. Quality of works: is good and acceptable. timeline & budget: very good.

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Frequently Asked Questions

What are Starry Homestead's reviews like?

Based on 286 reviews left for Starry Homestead, the firm achieved an average rating of 4.73. Read homeowners’ reviews of Starry Homestead.

Where is Starry Homestead's showroom?

Starry Homestead has 3 showrooms in Singapore. See all of Starry Homestead's showroom addresses.

Is Starry Homestead an HDB-registered or a Casetrust-accredited firm?

Yes, Starry Homestead is an HDB-registered firm and is under the Casetrust Renovation Business scheme. For more information, refer to this page on the Casetrust accreditation scheme.

Is Starry Homestead popular among homeowners?

61 homeowners have recently enquired with Starry Homestead for their upcoming renovation project. Enquire with Starry Homestead.

Is Starry Homestead a reliable firm on Qanvast?

Yes, based on the reviews left by our community of homeowners who reviewed on our platform, Starry Homestead was accredited the Supertrust badge from 2016 to 2023.

The Supertrust badge is awarded based on a couple of factors, such as the number of projects the firm has closed (i.e. homeowners can trust them with renovation projects), ranked within the top 15% firms, and garnered at least 10 positive verified reviews in that year.

It’s safe to say that these firms are approved by homeowners, like you!

What is the average renovation cost on the projects completed by Starry Homestead?

The average renovation costs of projects completed by Starry Homestead (in the past year) are S$61,952 for HDB and S$79,927 for Condo.
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