Charlotte's Carpentry
Reviewed by Xinying Elle・Submitted 30 Jan 2019・Project completed Dec 2018・Designer Ginny Huang
Our experience with Ginny was the best we could have asked for with an ID. She was more like a friend, sincerely and passionately interested to help us with our dream home. Ginny is a vibrant, candid and genuine character. We got instantaneously connected with her upon our first meeting. She was opened to our ideas and gave us options and opinions when we needed. Her professionalism and ground experience truly impressed us as we worked with her and also got to see how she liaised with the contractors. She was upfront and honest about the costing and gave us various options to meet our budgets and constraints. Our experience with her was a smooth sailing one. She started work right away after the confirmation of our design and there were a fair bit of engagements with us to tie down details. During the period of renovation, my Husband and I left for honeymoon for about 3 weeks. Throughout these 3 weeks, we were consistently kept up to date of the progress of our work and that made us feel really at ease and assured. Our house was ready in about 5 weeks as promised. We were really satisfied with the workmanship, from carpentry to flooring to electrical. We could tell that Ginny took pride in the work she does and was as committed in the project as us to get it done. What really impressed us was how contactable she was. She addresses our queries and concerns really quickly, and even went the extra mile, to assist us in matters like choosing sofa, lightings, coffee table, chairs etc. The “after sales” were excellent too, she followed up with all the defects/flaws and was diligently monitoring to ensure our issues and rectifications were addressed. Whatever she promised were delivered timely. We are really thankful for Ginny that our home has turned out like how we have planned, imagined and more. Would definitely recommend her!
Rating
Experience
Property Type | Projects | Average Cost (New) | Average Cost (Resale) | |
HDB | 2 | S$ 73,000.00 | S$ 87,000.00 | |
5-Room | 1 | - | S$ 87,000.00 | |
Condo | 5 | S$ 29,000.00 | S$ 46,000.00 | |
2 Bedrooms | 3 | - | S$ 46,000.00 | |
3 Bedrooms | 2 | S$ 29,000.00 | - | |
The information is based on the projects we received in the past year and may not represent the firm's full portfolio and capability. |
Reviews (131)
Reviewed by Chris Loh・Submitted 3 Mar 2021・Project completed Dec 2020・Designer Raymond Teng
We got to know about Charlotte’s Carpentry through Qanvast and was assigned to Mr Raymond Teng. Despite the tight timeline, he remains professional and is very receptive of ideas that we threw on him last minute. He not only listens and understand our requirements, he also builds on them and proposed innovative ideas to address them. He also keeps an open communication channel with us to provide timely updates and discuss solutions to certain issues he face. Our reno focus on storage and cabinets and we find that the workmanship and quality has lived up to the brand’s name - Charlotte’s Carpentry. He has made the reno journey a pleasant one and we would recommend him as your ID if you are looking for someone whom you can trust and work closely with to meet your reno needs.
Reviewed by Nur Basirah・Submitted 1 Mar 2021・Project completed Jan 2021・Designer Raymond Teng
Had a very good relationship with our ID, Raymond Teng. He is always ready to answer our queries and was very patient in walking us through the whole process. We had a very tight timeline and Raymond managed to complete the reno on time. He also spent time with us to look for the right tiles and sanitary fittings and did all the coordinations accordingly. When we received the basin in the wrong colour, he quickly helped to remedy the situation and it was resolved almost immediately. The workmanship of the carpentry would be the best(shoe cabinet, dining, wardrobe, island). It's neat and clean with symmetrical lines. There isn't any bumps or dents. However, paint job was not up to our standard. Walls were still quite patchy even after touch up so we had to do another coat on our own. Nevertheless, small matter. Overall, we are pleased with the reno! (: It was a pleasure working with Raymond and we highly recommend Charlotte's Carpentry!
Reviewed by Melvin Goh・Submitted 21 Feb 2021・Project completed Nov 2020・Designer Riz Saw
We chose to do our ID with Riz from Charlotte's Carpentry for the second time as we had a splendid experience with him previously for our first home. Riz is very pleasant to work with and his strengths are his patience, sincerity and his attention to details. He managed to complete the job within a tight schedule even with the covid pandemic, which enabled us to move in seamlessly without having to look for an interim rental apartment. Riz was able to combine our practical needs with his creative suggestions, including our need for a toddler-safe environment and a layout that would be future proof for a growing family. He also has good taste in choosing the design elements in our project. The workmanship for the tiling, masonry, carpentry and painting were excellent and any minor defects were quickly acted upon when we informed Riz. We feel thankful to have Riz looking out for us throughout the project and have no qualms recommending him to our family and friends many times.
Frequently Asked Questions
What are Charlotte's Carpentry's reviews like?
Based on 131 reviews left for Charlotte's Carpentry, the firm achieved an average rating of 4.76. Read homeowners’ reviews of Charlotte's Carpentry.
Where is Charlotte's Carpentry's showroom?
Charlotte's Carpentry has 4 showrooms in Singapore, mainly in Central and North. See all of Charlotte's Carpentry's showroom addresses.
Is Charlotte's Carpentry an HDB-registered or a Casetrust-accredited firm?
Charlotte's Carpentry is currently an HDB-registered firm. It is however not recognised under the Casetrust Renovation Business scheme.
If you would like additional assurance on the firm’s reliability, you may want to opt in for the Qanvast Guarantee, a free initiative to safeguard your renovation deposits when you engage an interior firm through our platform.
Is Charlotte's Carpentry popular among homeowners?
125 homeowners have recently enquired with Charlotte's Carpentry for their upcoming renovation project. Enquire with Charlotte's Carpentry.
Is Charlotte's Carpentry a reliable firm on Qanvast?
Yes, based on the reviews left by our community of homeowners who reviewed on our platform, Charlotte's Carpentry was accredited the Supertrust badge from 2018 to 2021.
The Supertrust badge is awarded based on a couple of factors, such as the number of projects the firm has closed (i.e. homeowners can trust them with renovation projects), ranked within the top 15% firms, and garnered at least 10 positive verified reviews in that year.
It’s safe to say that these firms are approved by homeowners, like you!