Reviewed by Grace Heng・Submitted 19 Oct 2019・Project completed Aug 2018・Designer RAYMOND LOO
We engaged Charlotte's Carpentry after going through many rounds of meeting different designers. We decided on Charlotter's Carpentry right after our very first meeting as we were just blown away by the sincerity and genuine attention by our designer, Raymond. He really listened to what we wanted and tried his best to come up with plans and ideas according to what we wanted. Unlike many other designers, he never once told us that some thing was impossible until he had gone to check with multiple sources. I'm sure we gave him a lot of hardship and grief as we requested for very specific treatment for our flooring and to construct a special panel for our kitchen. Many other designers had told us it would not be possible at the first meet up but Raymond kept an open mind and he even went to watch youtube videos and look for contractors who could give us what we envisioned for our new home. The experience once we signed did not change, which we were incredibly thankful for having heard horror stories that once the contract was signed, the designers would just not care about you anymore. If anything, Raymond got even more attentive and helped us a lot along the way. As clueless first time home reno people, we relied a lot on Raymond's expertise to help us. He even helped us find ways to consolidate our contract so we could save some money here and there. Whenever an issue cropped up, Raymond would always present it professionally and be very solution-oriented. He was always honest and enthusiastic and we trusted him so much that throughout the entire renovation process, we actually only went down twice to see how things were going. For the most part, we just trusted that Raymond would be able to handle everything and he did. The part we love most about Raymond is that he is incredibly responsive. No ID process is ever perfect and we did find things in the house that had to be redone. Whatever it was, we just had to text Raymond and he would reply immediately. I would have to specify in my texts to him NOT to reply as it was really late at night (does this guy ever sleep?!) but he would still do so any way because he always seems to put his client first. At every step, Raymond has gone out of his way to give us what we want and done so by balancing our aesthetic wants and practical considerations. We have a beautiful house now that is exactly as we wanted and the carpentry especially is very well done. I've waited for more than a year to write this review as I feel that the process of renovation and whether an ID is good is also in the after care service. We ran into some minor issues such as our faucet coming loose (we probably can fix this on our own but we are clueless home owners :( ) after moving in and even after a year, Raymond is still as responsive and customer-oriented as ever. Great experience with Charlotte's Carpentry. Thanks Raymond, for making our vision for our first home come true! :D
|Property Type||Projects||Average Cost (New)||Average Cost (Resale)|
|HDB||2||S$ 73,000.00||S$ 87,000.00|
|Condo||5||S$ 29,000.00||S$ 46,000.00|
|2 Bedrooms||3||-||S$ 46,000.00|
|3 Bedrooms||2||S$ 29,000.00||-|
The information is based on the projects we received in the past year and may not represent the firm's full portfolio and capability.
Reviewed by Melvin Goh・Submitted 21 Feb 2021・Project completed Nov 2020・Designer Riz Saw
We chose to do our ID with Riz from Charlotte's Carpentry for the second time as we had a splendid experience with him previously for our first home. Riz is very pleasant to work with and his strengths are his patience, sincerity and his attention to details. He managed to complete the job within a tight schedule even with the covid pandemic, which enabled us to move in seamlessly without having to look for an interim rental apartment. Riz was able to combine our practical needs with his creative suggestions, including our need for a toddler-safe environment and a layout that would be future proof for a growing family. He also has good taste in choosing the design elements in our project. The workmanship for the tiling, masonry, carpentry and painting were excellent and any minor defects were quickly acted upon when we informed Riz. We feel thankful to have Riz looking out for us throughout the project and have no qualms recommending him to our family and friends many times.
Reviewed by richelle・Submitted 13 Feb 2021・Project completed Nov 2020・Designer Raymond Teng
Thumbs up to our ID designer Raymond Teng. Not only is he competent and detail-oriented, he has also been patient, accommodative and understanding with us throughout this whole process despite our numerous changes of decision/design in building our dream home. Our renovation was ceased for a couple of months due to circuit breaker and it was really comforting to have Raymond continuing his effort to push for the completion of the renovation after circuit breaker was lifted, yet meeting all our expectations. KUDOS to Raymond Teng for his 100% effort! Will definitely recommend him to my peers!
Reviewed by Jane・Submitted 12 Feb 2021・Project completed Dec 2020・Designer Raymond Teng
Raymond is meticulous and proactive, which made the entire renovation process much easier for us first time homeowners. He managed our expectations well in terms of budget and timelines, and we are happy with the final look and feel of our home. He is also very responsive to our queries and ideas, and handled changes and rectifications well. We requested efficient storage ideas and Raymond managed to execute our ideas as per our specifications. Overall a good experience!
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Frequently Asked Questions
What are Charlotte's Carpentry's reviews like?
Based on 129 reviews left for Charlotte's Carpentry, the firm achieved an average rating of 4.76. Read homeowners’ reviews of Charlotte's Carpentry.
Where is Charlotte's Carpentry's showroom?
Charlotte's Carpentry has 4 showrooms in Singapore, mainly in Central and North. See all of Charlotte's Carpentry's showroom addresses.
Is Charlotte's Carpentry an HDB-registered or a Casetrust-accredited firm?
Charlotte's Carpentry is currently an HDB-registered firm. It is however not recognised under the Casetrust Renovation Business scheme.
If you would like additional assurance on the firm’s reliability, you may want to opt in for the Qanvast Guarantee, a free initiative to safeguard your renovation deposits when you engage an interior firm through our platform.
Is Charlotte's Carpentry popular among homeowners?
96 homeowners have recently enquired with Charlotte's Carpentry for their upcoming renovation project. Enquire with Charlotte's Carpentry.
Is Charlotte's Carpentry a reliable firm on Qanvast?
Yes, based on the reviews left by our community of homeowners who reviewed on our platform, Charlotte's Carpentry was accredited the Supertrust badge from 2018 to 2021.
The Supertrust badge is awarded based on a couple of factors, such as the number of projects the firm has closed (i.e. homeowners can trust them with renovation projects), ranked within the top 15% firms, and garnered at least 10 positive verified reviews in that year.
It’s safe to say that these firms are approved by homeowners, like you!