25 Bukit Batok crescent #01-03 the Elitist 658066
Reviewed by Lisa・Submitted 27 Nov 2020・Project completed Mar 2020・Designer Alvin
Beyond expectations. COMPLETELY STRESS FREE. Superbly accomodating! I engaged Design Identity after meeting up with several other IDs. From the first meet, both Sean and Alvin were so easy to communicate with. Not pushy nor preassurizing like some others. True to being skilled professionals at their trait, they captured my vision and the rest was just smooth sailing. Again, SMOOTH SAILING! Might not be for everyone, but I barely had to make site visits because everything was done timely and with intricate detail. Throughout the reno period, I was on a tight schedule but these guys will make a point to ensure that Im updated, be it - constant text msges (i sometimes forget to reply or even read to note), to late night meets (because of late night shift). It was bitter sweet when the reno was done as I know I wont be seeing Sean and Alvin anymore (thats how cool they are) but the best I can do is to write this down as my most sincere thanks and gratitude to them as well as to Design Identity for a fantastic job well done! Bravo guys!
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The information is based on the projects we received in the past year and may not represent the firm's full portfolio and capability.
Reviewed by Mike Chia・Submitted 11 Dec 2020・Project completed May 2019・Designer Sean
A huge THANK YOU to Sean and his team. From the first visit for discussion to delivering the end results, I would say Sean had displayed a second to none customer service to our requirements. The attention to the customers needs and providing solutions when situation arises are all spot on. Alot of times as customers we focus so much on the quality of work and not putting much attention on the customer service rendered, which may end up with unpleasant after sales services. As for Sean, he had both assured the quality of work and most importantly maintaining a positive relationship even after completion. This definitely provides me an assurance on future follow ups when required. HIGHLY RECOMMENDED!! Once again, my most sincere gratitude to you Sean.
Reviewed by Weijie・Submitted 11 Dec 2020・Project completed Dec 2019・Designer Glenn & Ronald
We engaged Design Identity for our renovation works and it was an extremely positive experience. Ronald and Glenn were our Design Consultants and they played an important role in designing a comfortable homely living space for us. It was not an easy project as we did a major overhaul and several points of coordinations were required (paint works, flooring, masonry, tiling, plumbing, electrical). Us being first time homeowners and inexperienced with the process, we received plenty of guidance, advice and support from Ronald and Glenn. They proposed designs which aligned with our preferences while factoring into consideration practicality and cost effectiveness. We received alot of advice on key points to take of before we finalize every design decisions. This created a sense of ownership for us, yet ensuring we are aware of practical aspects. This is an honest firm which does not push homeowners to get unnecessary add-ons but always acts in the best interests of homeowners. Since completion of the project, we have hosted several guests and received compliments about the design. Special shoutout to Ronald who went above and beyond in being patient, professional and managing the project from inception to completion.
Reviewed by Keith Lim・Submitted 11 Dec 2020・Project completed Mar 2020・Designer Justina
It have been a great pleasure to work with Justina whom are very meticulous and proactive in her quote. Numerous time troubling her to amend on additional things, she delivered her service timely, truly very customer oriented. Highly recommended 💯 Once again, thank you Justina
Frequently Asked Questions
What are Design Identity's reviews like?
Based on 8 reviews left for Design Identity, the firm achieved an average rating of 4.97. Read homeowners’ reviews of Design Identity.
Where is Design Identity's showroom?
Design Identity has 1 showroom in Singapore, mainly in West. See all of Design Identity's showroom addresses.
Is Design Identity an HDB-registered or a Casetrust-accredited firm?
Design Identity is currently not an HDB-registered firm. They do however work with sub-contractors licensed by HDB. You may want to check with the interior firm for more information.
The firm is also accredited under the Casetrust Renovation Business scheme. For more information, refer to this page on the Casetrust accreditation scheme.
Is Design Identity popular among homeowners?
9 homeowners have recently enquired with Design Identity for their upcoming renovation project. Enquire with Design Identity.
What is the average renovation cost on the projects completed by Design Identity?
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