Design Identity

A huge THANK YOU to Sean and his team. From the first visit for discussion to delivering the end results, I would say Sean had displayed a second to none customer service to our requirements. The attention to the customers needs and providing solutions when situation arises are all spot on. Alot of times as customers we focus so much on the quality of work and not putting much attention on the customer service rendered, which may end up with unpleasant after sales services. As for Sean, he had both assured the quality of work and most importantly maintaining a positive relationship even after completion. This definitely provides me an assurance on future follow ups when required. HIGHLY RECOMMENDED!! Once again, my most sincere gratitude to you Sean.

We engaged Design Identity for our renovation works and it was an extremely positive experience. Ronald and Glenn were our Design Consultants and they played an important role in designing a comfortable homely living space for us. It was not an easy project as we did a major overhaul and several points of coordinations were required (paint works, flooring, masonry, tiling, plumbing, electrical). Us being first time homeowners and inexperienced with the process, we received plenty of guidance, advice and support from Ronald and Glenn. They proposed designs which aligned with our preferences while factoring into consideration practicality and cost effectiveness. We received alot of advice on key points to take of before we finalize every design decisions. This created a sense of ownership for us, yet ensuring we are aware of practical aspects. This is an honest firm which does not push homeowners to get unnecessary add-ons but always acts in the best interests of homeowners. Since completion of the project, we have hosted several guests and received compliments about the design. Special shoutout to Ronald who went above and beyond in being patient, professional and managing the project from inception to completion.

It have been a great pleasure to work with Justina whom are very meticulous and proactive in her quote. Numerous time troubling her to amend on additional things, she delivered her service timely, truly very customer oriented. Highly recommended 💯 Once again, thank you Justina