20A Moonstone Lane Singapore 328461
|Property Type||Projects||Average Cost (New)||Average Cost (Resale)|
The information is based on the projects we received in the past year and may not represent the firm's full portfolio and capability.
Reviewed by Fraser Teo・Submitted 8 Jun 2021・Project completed Oct 2020・Designer Samuel Teo & Chia Xueling
This review is intentionally 8 months "late" as we wanted to see if the works done to our apartment would stand the test of time. Today, we are still appreciative and thankful for the hard and heart work that Samuel and Xueling put in to transform this empty shell into a place we are happy and proud to call home- more so when we are working from home almost all the time! What impressed us are the duo's attentiveness to detail and the ability to grasp what their clients have in mind, based on their preferences and lifestyles. We felt that the first mock-up presented to us was unique, and a good combination of what my wife and I wanted for the apartment, at a budget comfortable to us- requirements that other designers we met were not able to meet. These were all major plus points for us- new home owners with very limited ideas to execute our ideas and / or oversee the process of the renovations. We are happy to say that they have been very successful into translating their design ideas into reality. Throughout the process, never were they once pushy, and they have been extremely accommodating of our requests for change. The renovations was completed as planned, and the required minor rectifications for some items were completed quickly within weeks. Despite having handed over the apartment to us, both of them have been very fast to respond to our calls for help, or lending us a helping hand when we needed help to look into some minor repair works. What really stands out is the quality of service that Samuel and Xueling provides to their client- they are clear communicators and quick to respond to queries or questions. We were constantly kept updated on the progress of the renovations and there was a prompt answer for every question asked and a good solution for some minor issues encountered along the way. Having chatted with their colleagues, I sense that the philosophy of good customer service runs deep in the company's DNA. Friends and family have commented on how inviting and cosy our apartment looks- a testament to Samuel and Xueling's ability to design and transform a space we look forward to coming home to, and hosting friends and family with.
Reviewed by weihan・Submitted 3 May 2021・Project completed Apr 2021・Designer Kef and Kelly
Kef and Kelly did a fantastic job with our Scandi theme for our BTO. For our resale this time, we were going for a Modern Oriental theme which is probably not so common, liking how they were able to understand our vision the first time, hence we decided to engage them again and they definitely did not disappoint once again. The topping on the cake is that we had a tight deadline to work with and they delivered as promised and all small rectification works were done in a timely manner. Will recommend to them to friends and for those who do not want a run of the mill designs, then do definitely check them out.
Reviewed by Shahmir・Submitted 29 Oct 2020・Project completed Oct 2020・Designer Calvin
Chose Calvin after speaking to a few IDs. We got along well and the great thing is that Calvin helped me conceptualise how the house could be (as I didn’t have a clear idea of what I really want) simply by getting to know me better, my personality and lifestyle, he managed to come up with great ideas. He also taught me a lot so that I could get a clearer picture of what I might like. The best thing about working with Calvin is that he handles everything. He constantly updated me on the progress and I never had to worry about anything. He always consulted me on important decisions and was honest and transparent about everything, especially when costs are involved. The customer service was great and it always felt like I was well taken care of throughout the process. He is always willing to go the extra mile to ensure that I’m happy with the end product. Even after handover we remain in touch and I could still seek advice or help if I needed. All in all, very trustworthy and delivers good work.
Frequently Asked Questions
What are D'Phenomenal's reviews like?
Based on 10 reviews left for D'Phenomenal, the firm achieved an average rating of 4.80. Read homeowners’ reviews of D'Phenomenal.
Where is D'Phenomenal's showroom?
D'Phenomenal has 1 showroom in Singapore, mainly in Central. See all of D'Phenomenal's showroom addresses.
Is D'Phenomenal an HDB-registered or a Casetrust-accredited firm?
D'Phenomenal is currently not an HDB-registered firm. They do however work with sub-contractors licensed by HDB. You may want to check with the interior firm for more information.
It is also not recognised under the Casetrust Renovation Business scheme.
If you would like additional assurance on the firm’s reliability, you may want to opt in for the Qanvast Guarantee, a free initiative to safeguard your renovation deposits when you engage an interior firm through our platform.
Is D'Phenomenal popular among homeowners?
1 homeowners have recently enquired with D'Phenomenal for their upcoming renovation project. Enquire with D'Phenomenal.