441 Balestier Road #02-01 Leong Hin Building Singapore 329820
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The information is based on the projects we received in the past year and may not represent the firm's full portfolio and capability.
Reviewed by May Ng・Submitted 19 Sep 2021・Project completed Aug 2021・Designer Raymond Kuek
Raymond had certainly stood out among the 6 designers that I met. Not only he was be able to give his professional advice on what was needed or had to be done, he was also thoughtful and pragmatic on every individual's living habit in the household base on his experience. This is an element that I truly appreciate as it has created an ambience for my family to settle in comfortably in a new environment. The renovation was completed without much hassle. Carpentry workmanship was excellent. Raymond, together with Chris, had given me a peace of mind throughout the entire journey. Challenges arose were quickly overcome by their prompt efficiency. They wereindeed my trusted advisors.
Reviewed by Heng Siow Ing・Submitted 18 Sep 2021・Project completed Aug 2021・Designer Addy
We wanted a rattan tv cabinet for a homely and yet modern look. Addy helped to design one that we liked and incorporated some black glass inserts too which turned out very beautifully. We appreciate Addy’s efforts to source a few rattan weaving patterns and we selected a bleached one. We are very happy with the final product which has alot of storage space and does not look boxy ( due to the floating design). Addy also helped create a simple but sleek false ceiling for our living area and this creates an overall nice visual. We also appreciate Addy’s help to fix up all the final touch ups and he ensured we were fully satisfied before wrapping up the project.
Reviewed by Kevin Awyong・Submitted 16 Sep 2021・Project completed Jun 2021・Designer MingYi and Chris
Just sharing my experience working with Fineline (MingYi and Chris). Background: Gardens @ Bishan, whole unit hack & renovate. Include tear down some original walls, build up walls, hack flooring, redo all toilets, all plumbing, all electrical, and custom carpentry for all rooms. Good Points: 1) MingYi and Chris are super friendly and we got along very well. They are honest, and they try to solve technical and logistical issues. I come to trust them and their opinions and suggestions over the project. 2) Time management - renovation occurred over Covid 19 period, with lockdowns and visitor restrictions. I would say 90% of time management done well. MingYi and Chris did superb job of managing the timeline and ensuring the project was executed in a timely manner. 3) Design - MingYi and Chris took our requirements and made improvements and suggestions. We are very satisfied with the final outcome, and would still choose the same look & design elements. 4) Design Extras - wall features, kitchen and bathroom surfaces, tile selection, and cabinet finishes - they guided us in all discussions and selection processes. They were very honest & transparent with pricing matters when it affected the quality and looks of the selection process. 5) Extra Miles - MingYi and Chris were fantastic with working with suppliers (plumbers, electricians, lighting, wet works supplies and all other materials). We had some defective products arriving, and we probably also had some damaged products during the Reno process. All of these were handled by MingYi and Chris and we never had any issues with the payment. Exchanges, refunds etc were all handled easily and no need for anything more than simple WhatsApp messages ;-). Last minute changes to our kitchen design meant opportunities for "new" concepts - all these did not upset MingYi and Chris, and they gladly (I hope ;-) worked with us to realise our (new) dreams. Areas where Fineline can improve: a) Design and Carpentry fabrication. Whilst our requirements might have been simple, we did have some additional, perhaps less common requirements. Eg, we wanted wireless "Qi" power charging for our devices built into the kitchen island. Initially this was "OK" but as the carpentry fabrication was performed by another team, constraints and other details eventually meant that this could not be realised. We also wanted some "simple" wooden beans with shelves so that our indoor plants can have a place to be displayed. Whilst "OK" initially, the carpentry team had to revise the plans due to concerns for stability and weight/load balance needs. These revisions meant the original look was altered. I suggest that prospective clients work with the designers AND the carpentry team earlier so that the carpentry concerns can be factored earlier into the design phase. b) Billing / Administrative. For reasons not clear to me, the company has a firm stance on its deposit and payment structures. Whilst this is not a significant issue to us, I suspect some flexibility here might go a long way to help customers feel confident. Final Thoughts: I would not hesitate to work with Fineline MingYi and Chris again. I find that it's impractical to expect perfect delivery of complicated projects, and I was honestly prepared to bang tables and bang heads if needed (I have previously taken another Renovation company to Small Claims Tribunal and won). With MingYi and Chris, they were client focused, client centric and never made me regret my decision to work with them. Granted, as with all complex projects, unexpected issues did crop up, and some miscommunication did occur, these were smoothly handled and our relationship remained strong. Plus, we love our new home, thanks very much to the effort from MingYi and Chris.
Frequently Asked Questions
What are Fineline Design's reviews like?
Based on 136 reviews left for Fineline Design, the firm achieved an average rating of 4.33. Read homeowners’ reviews of Fineline Design.
Where is Fineline Design's showroom?
Fineline Design has 1 showroom in Singapore, mainly in Central, North-East and West. See all of Fineline Design's showroom addresses.
Is Fineline Design an HDB-registered or a Casetrust-accredited firm?
Yes, Fineline Design is an HDB-registered firm and is under the Casetrust Renovation Business scheme. For more information, refer to this page on the Casetrust accreditation scheme.
Is Fineline Design popular among homeowners?
17 homeowners have recently enquired with Fineline Design for their upcoming renovation project. Enquire with Fineline Design.
Is Fineline Design a reliable firm on Qanvast?
Yes, based on the reviews left by our community of homeowners who reviewed on our platform, Fineline Design was accredited the Supertrust badge in 2017, 2018, 2020 and 2021.
The Supertrust badge is awarded based on a couple of factors, such as the number of projects the firm has closed (i.e. homeowners can trust them with renovation projects), ranked within the top 15% firms, and garnered at least 10 positive verified reviews in that year.
It’s safe to say that these firms are approved by homeowners, like you!