GB Interior Design
Reviewed by Koh Yee Seng・Submitted 18 Mar 2019・Project completed Jan 2019・Designer Shui Min
Not our first renovation so we know what to look for this time round. We got leads from both friends and Qanvast, went through initial meet up, discussions and quotations for more than 5 firms. *Edit* We've had a little accident with one of the built-in. We contacted SM, and without a second thought, he scheduled his workers to come in for a repair. That's solid after-sales support if I ever saw one. That is really peace of mind! Would give more than 5 stars for professionalism if we could! Pre-project: Ideas: Being a design-and-build project, we already have a pretty good idea on the overall concept. Shui Min (SM) was very open and caught on to our themes and requirements very quickly, so the back and forth is very effecient and fruitful. SM was never pushy, and serves as a practical voice to remind us on what is possible or not. Problem solving: Even when our requirements are challenging, for the "must" on our wishlist, he gave us the attention and time to sit down and work out how to overcome these obstacles. His never-say-never attitude helped us realized some really difficult design details and requirements where a lesser designer / firm may have given up. Price: Not the cheapest, but certainly down-to-earth compared to other exorbitant competitors. We never felt that we were taken for a ride at any time. Actual renovation: Responsiveness: Fast enough, even on busy days he will try to get back within the same day. Big on responsibility and we never felt that he was AWOL throughout the project. Kudos. Flexibility: Very impressive. Job scope is a living document that is always open to changes if needed by clients. This becomes an obvious benefit as projects never goes according to plan and clients' wishes may evolve mid-way. I would imagine some other firms we interviewed may have big issues with this. Details: The flip-side of flexibility. Does miss out certain details and needs reminders on some details. Crisis management: For onsite hiccups, he is quick to respond and can call up alternative resources in reasonably quick time. Doesn't dodge responsibility, that's a big plus! Quality: Average, some workers are more skilled than others. Certain areas needed rework after we inspected onsite. Leadtime: Gave 2 months, completed in + 1 week due to unforeseen issues. Did his best to pull in resources when problems encountered. Aces in this area. Budget: Flexible in scope to help manage budget. Spot-on pricing with less than 5% deviation. Conclusion: You can't do any better for a design-and-build project. If you have a clear idea in mind, SM and GB Interior will turn your vision to reality and then some. They deal very fairly with their clients and that is really a breath of fresh air compared to many other firms that we have spoken to. SM will put you at ease and never pushes ideas that will make you uncomfortable. When things don't turn out perfect, (and they inevitably don't when the complexity is high) SM never leaves you hanging and never dodges responsibility if it is his. That speaks volumes for the ship he runs. That alone is good enough to recommend him to anyone in a similar situation. Work quality and eye for details could be improved, but nothing's perfect. Having gone through the entire process we think the pro's far outweighs the con's. Especially in this industry with so many nightmare stories. We are happy campers and very glad we chose SM and GB Interior for our home. (Take note this review is based on design-and-build project with complex scope, we may not be able to represent homemakers that are completely reliant on design, or looking for "off-the-shelf" packages.)
Reviewed by Ong Swee Leng Michael・Submitted 30 Jan 2020・Project completed Dec 2019・Designer Ng Shui Min
Contacted Shui Min through Qanvest’s recommendation. Shui Min is patient and detail, he is able to accommodate most of our requests into his design and is able to provide good advices. His project planning and management is top class and is always in control amid various unexpected situations and still keeping the project within the agreed timeline. All in all, we are very happy with his design and workmanship especially his carpentary.
Reviewed by B.Lim・Submitted 13 Nov 2019・Project completed Oct 2019・Designer Ethan Soh
When I first collected the keys for my studio unit I really wasn’t sure how I want to design it. What I had in mind was that it must be something that can maximise the space usage as well as to create storage for this 42 sq metres unit. A friend of mine then referred me to GB Interior and I’ve got Ethan as my Interior Designer. During my first meet up with Ethan, I shared with him that I wanted something that is functional, and can save yet create space at the same time. After listening to my needs, Ethan presented his proposals and showed me the 3D photos, taking into considerations my color preferences for the carpentry works for my living and study corner, and immediately we went on to discuss on the next level details like what material and texture to choose etc. because I like what he proposed and it's exactly what I needed too. I must say that Ethan is a very patient designer and attentive to details. He also personally went down with me to do some lighting shoppings and provided advices on the type of lightings to choose. When the renovation started, I felt very assuring leaving my unit to him as I know he is meticulous with his works and take care of my unit like his own house. Along the way when I have some new ideas he was also very accommodating to my requests. So overall I’m very satisfied with Ethan’s designs, quality of works by the team, and the timely completion of the renovations (price is reasonable too!). Glad and happy to have him as my ID and project manager. And would like to say a big thank you to Ethan for making my little space a cosy one :)
Reviewed by Jimmy TheMan・Submitted 29 May 2019・Project completed Apr 2019・Designer Ethan Soh
My interior designer is Ethan. I wanted to build a dream house for my wife therefore entrusted the task to Ethan whom I come across his other projects on the internet Ethan certainly knows his stuffs and very knowledgeable in renovation. He is approachable and friendly. He pay attention to details, he is organise and has good planning skills throughout the execution of the whole project. Overall, he treat the renovation as his own house and very comfortable to work with and will recommend him to future home owners who are looking to get their renovation done with no worry.