i-Chapter

Kay and Rey did a good job with our retirement home resale HDB make over! design features were practical, cost efficient, and elderly friendly! I like that our main POC, Sze Kay, was very responsive, understanding, and easy to work with, especially providing us with cost cutting alternatives without compromise to style and features! She also made it personal to see to post renovation outcomes and took efforts to make-good last mile adjustments and kinks in the flat. Overall, a positive experience engaging the I-Chapter Team!

After seeing close to 10 IDs, we decided to go for Rey and Sze Kay from iChapter for this 3 reasons. Firstly, their price point. Although not the cheapest, we felt that is was fair and comparable to most in the market. We neither felt that they were overcharging us nor felt that they were giving us lowest prices and would cut corners. Secondly, we had a good connection well with Rey and Sze Kay. They heard our wants and gave us the design which we wanted and more. Finally, both Rey and Sze Kay make a great team. Sze Kay is someone with a eye for detail in terms of design. She gave wonderful advice on colours, lightings and tiles selections which can be very taxing if you have to do it alone. Rey on the other hand is very experienced and made sure the design we wanted were possible and functional based on our daily routine. Both Rey and Sze Kay delivered more then we expected! Thank you guys! Both Rey and Sze Kaybwas with us every step of the reno. Sze Kay, with her eye for detail and passion for things, made sure that the design fits the overall scheme of the house. She also pointed out certain things that needed to be fixed with the existing flooring. She also incoprated our old doors into the new design by suggesting new paints. (We only renovated the kitchen and toilets as we wanted to keep the old design for the rest of the house.) Rey, with his huge experience, made sure the project was managed well and timely. The also made sure the electrical, plumbing and carpentey were on point. He made sure design and funtionality worked perfectly. He was just a call or message away and would get back to us immediately all the time. In summary, both Rey and Sze Kay ticked all our check boxes when going for and ID. - Fair price point. - Great connection and communication. Always there when needed. - Took our want / Inputs and put it in the design. - Made sure everything ran smoothly. - Delivered as promised. Thank you guys for making our reno journey not only a breeze but an enjoyable one as well. 😊 Lets have crab for dinner again soon. 😃

Sze Kay was recommended by my friend at first. After our first communication on my kitchen renovation, she showed her professional skills and understanding of my needs. She is genuine and always tell me what I really need and get everything prepared well. After looking at the result, I am very satisfied and happy every time I enter the kitchen. I would recommend Sze Kay to my other friends or who want to get their room designed ideally.