Reviewed by Kay B・Submitted 26 Feb 2020・Project completed Aug 2019・Designer Gary
Our choice to go with Klein was mostly due to Gary's attentiveness to our requests. We approached a couple of other firms but we felt that our ideas were being shot down in favour of their own preferred approach. Our project was a complete start-from-scratch one, a full renovation of a 30+ year-old HDB flat in its original condition. Gary's very good at creatively drawing out the ideas in our heads and he is full of ideas on how to make the ideas work. He also provided a very personal touch, visiting us in the late evenings and sacrificing his weekends to work around our schedule which is a difficult one as we are working parents. We also worked with Sandra, who is very efficient at managing their suppliers and arranging appointments. She is also very detail-oriented, which is a good balance to Gary's big-picture approach. They are both very flexible to change requests as well. We find the overall service and workmanship of their contractors good, some overseeing is required to ensure the requirements are adhered to. Post-completion, they have attended to some touch-up works as well over the past few months, no questions asked. Overall, we are very satisfied with Klein and would recommend them, they provide that personal touch that seems to be lacking nowadays with the bigger firms. Thank you for giving us our dream home, Klein!!