Reviewed by chen yuan・Submitted 16 Jan 2019・Project completed Jun 2018・Designer Delson
My friend recommended me Tan Studio just after I signed the agreement for buying the resale property. I'm still not sure about renovation style before meeting Delson, the designer, and founder of Tan's studio as well. Actually, I didn't make decision until I met several IDs after Tan studio. After comparison of quotation/schedule/design ability/after-sale service/Q&A, yes, even the way that they answer all kinds of my questions, Tan studio was my final selection, and even now, after we moved in for 3 months, I still think it was really a wise chosen. I decided to sign contract with Tan studio 1 month before I got key, and I was really impressed of how the ID constantly updating us on the renovation process. During the reno process, I got lots of updates since some situation as we thought before----you know reno on a resale flat, you need to make a lot trade-off on cost and nice. Thanks to Tan, always can provide me a perfect solution. I use the electrician which also recommend by Tan, who is also very responsible. I called him several times for the socket issues, he was quite kind and solved it fast every time. Every reno project can't be smooth from start to end, we would have different kinds of problem, like you change your mind on reno style, you don't like the color your choose ---- color on wall is really different from that you choose from sample card----I mean it also related with lighting，window direction， even layout of light if you check at night. Also, you may need to change tiles, kitchen cabinet, sink, even layout of light...So many things included in a reno project, we can't check everything by ourselves, but IDs could help us. Again, thanks to Tan, updated with me and provided me the professional pieces of advice whenever any problem popped up. Finally, talked about the after sale service. You know, we can't say that the quality of a reno is quite good until I move in. For me, I got sewer blockages right after I moved in, the sewer fo my master shower got blocked by something (it turned out to be construction rubbish). I called back Tan and asked for checking. They replied immediately and fixed it thoroughly. I just asked to change the pipe which would solve the problem while they suggested opening one of the floor tiles to make sure the sewer below was really been cleared. ---thanks for being so professional and thoughtful. I recommended Tan to one of my colleagues just after my reno, he also satisfied with their work. If I do reno next time, will definitely choose Tan again.
Reviewed by Justin Dilinger・Submitted 19 Nov 2020・Project completed Nov 2020・Designer Delson
Tan Studio was one of the short-listed ID that came to my mind when i got my BTO. Decided to go ahead with them cos of the gd reviews they accumulated. Delson was the spearhead for my project. I have nothing to complain as all was done within budget, professional advices and even creative recommendations. Things were explained throughly. Even when in covid situation, he managed to do whatever he can to ensure his client about the project. Might have make some mistakes about my own DIY but he shared with me practical ideas on how to maximise space infused with creativity. Never regret choosing Tan studios. Pricing is friendly with no hardsell. Delivers results on time n budget. 2 Thumbs up !
Reviewed by Howard Ng・Submitted 15 Nov 2020・Project completed Oct 2020・Designer Delsen Tan
We were looking for a designer that could maximize our small room space with high ceiling for 2 kids. Requirements was 2 beds, 2 wardrobes and 2 study tables. We interviewed 4 different interior designers. Delsen provided the most practical and cost effective solution to maximize our space. He was very accommodating to our changes and provide expert advise on our request. He was also able to recommend his contact for electricians, lighting and curtain partners whom each professionally execute thier parts as per designed. During the construction and installation phase, Delsen is constantly in contact and managing the implementation. Schedules were on time as plan. Overall it always a great working relationship and experience with Delsen. Very professional, honest and accommodating interior designer and project manager. The kids love their new room and design. Highly recommended!
Reviewed by Lin Han Cheng・Submitted 2 Apr 2020・Project completed Feb 2020・Designer Timothy Toh
We first got in touch with Tan Studio via Qanvast in February 19 , after being impressed by their portfolio and reviews on Qanvast. Timothy Toh from Tan Studio contacted us not long after. Despite us only collecting keys to our 4 room BTO in December 19, Timothy was very patient and professional throughout the whole process. We met several times to go through the floor plan ideas and quotation, before officially engaging Timothy. He offered suggestions and ideas to help streamline the quotation to our preferred budget and theme too. We wanted the Scandinavian concept that uses pastel colors to create a more cozy, bright feeling to the house. He helped to propose several color ideas of the paint, laminates and table top for us to discuss and choose. After we received the house keys and renovation was nearly done/ finished, he suggested furniture ideas and placements that match the house concept we wanted. He also managed to finish the renovation within the timeline. The communication throughout was very clear and he responded promptly when he have the answers to our questions. When things were unclear with the renovation works, he would seek clarification with his contractors and rectify any issues quickly if there are any. Service before, during and after renovation was impeccable. While the workmanship quality was very good, as with any renovation, there were some areas that required touch up. Timothy would arrange time for his team to come up and rectify most of the issues on the spot. For areas that are unable to fix, he would separately make arrangement and help to fix them for us either by his team or himself. After renovation was completed and handed over, he would still check with us if there are any areas to rectify or fix. The most outstanding quality of Timothy is that he is very willing to listen. He understands what the customer wants and adding that to his inputs, we are able to reach a common understanding of the end result quickly and accurately. Overall, a great renovation experience with Timothy and would highly recommend him and Tan Studio to any homeowners, especially first time homeowners like us, looking to renovate!