Reviewed by Dominic Leck・Submitted 16 Sep 2019・Project completed Aug 2019・Designer Delson Tan
My Mrs and I searched on Qanvast and also outside for an ID to work on our 3-room flat. After meeting several IDs, we settled down on Tan Studio. The meeting with Delson was pleasant and very engaging, he is very friendly, knowledgeable and experienced. Saying he is top notch or professional would be an understatement. During our initial meeting, we managed to discuss on many matters and upon the conclusion of that meeting, we had a good vibe that he would be the one. The follow up from him was prompt, within a day, he managed to get back to us on the quotation and also addressed our concerns with very clear simple drawings which he could do on spot with just paper and pen, what tops it all were physical examples in his showroom. We did not feel rushed when we were at his showroom, we were given opportunities to touch, feel and ask many questions. Our biggest concern had always been the kitchen, given that it's VERY VERY small and HDB has designed some outlets to be at certain spots. Despite of it, Delson was able to give us 3 exampls of how we could have done up the kicthen and helped us visualise the works very well, unlike some other IDs, they would have just given us one design option (take it or leave it). With Delson, we found him to be very patient and will give us many suggestions but ULTIMATELY, home owners make the decisions without the need to feel rushed or regretful later. During the renovation process, it was pretty smooth. We had prompt daily updates and for urgent matters that required us to make a decision, he would take a video or pictures coupled with drawings to explain the situation and the options we can take. Saving us time to make a trip down to his office and understand the situation. Once, we had an issue with the shower curtain rod as the one we brought was defective, that would delay the installation of the bathroom accessories, as the replacement unit would take sometime to arrive. Once the replacement rod arrived, it was past the unit's hand over period. Nevertheless, we shared with Delson that we gotten the replacement rod and the very next day he gotten his guys down to install it for us at no extra cost although it is past the hand-over date. This was just one of the example, many others on pro-bono basis which we are very very grateful of. The workmanship of the work is really good, Delson also shared with us the progress especially the carpentry on what they would be working on and any issues was fixed promptly. He is able to take care of the sub-contractors very well, we needn't have to worry much. Furthermore, his recommendations are practical and very reasonably priced. What made us choose Tan Studio would be the openness and honesty Delson provided, an example was that he shared that we could look for other contractors to do certain parts of the renovation work as he would not be priced competitive in those areas. Overall, Tan Studio and Delson is able to keep to our budget and timeline, things went really smooth on schedule. Our friends and family members are impressed on how well the renovation has turned out with the budget that we worked with. Hearing about the many horror stories from others on their renovation journey make us wonder whether are we the exception as we had a smooth journey without hiccups and worries. This is just the start of the journey working with Tan Studio, we will look for Tan Studio for future works!
Reviewed by Justin Dilinger・Submitted 19 Nov 2020・Project completed Nov 2020・Designer Delson
Tan Studio was one of the short-listed ID that came to my mind when i got my BTO. Decided to go ahead with them cos of the gd reviews they accumulated. Delson was the spearhead for my project. I have nothing to complain as all was done within budget, professional advices and even creative recommendations. Things were explained throughly. Even when in covid situation, he managed to do whatever he can to ensure his client about the project. Might have make some mistakes about my own DIY but he shared with me practical ideas on how to maximise space infused with creativity. Never regret choosing Tan studios. Pricing is friendly with no hardsell. Delivers results on time n budget. 2 Thumbs up !
Reviewed by Howard Ng・Submitted 15 Nov 2020・Project completed Oct 2020・Designer Delsen Tan
We were looking for a designer that could maximize our small room space with high ceiling for 2 kids. Requirements was 2 beds, 2 wardrobes and 2 study tables. We interviewed 4 different interior designers. Delsen provided the most practical and cost effective solution to maximize our space. He was very accommodating to our changes and provide expert advise on our request. He was also able to recommend his contact for electricians, lighting and curtain partners whom each professionally execute thier parts as per designed. During the construction and installation phase, Delsen is constantly in contact and managing the implementation. Schedules were on time as plan. Overall it always a great working relationship and experience with Delsen. Very professional, honest and accommodating interior designer and project manager. The kids love their new room and design. Highly recommended!
Reviewed by Lin Han Cheng・Submitted 2 Apr 2020・Project completed Feb 2020・Designer Timothy Toh
We first got in touch with Tan Studio via Qanvast in February 19 , after being impressed by their portfolio and reviews on Qanvast. Timothy Toh from Tan Studio contacted us not long after. Despite us only collecting keys to our 4 room BTO in December 19, Timothy was very patient and professional throughout the whole process. We met several times to go through the floor plan ideas and quotation, before officially engaging Timothy. He offered suggestions and ideas to help streamline the quotation to our preferred budget and theme too. We wanted the Scandinavian concept that uses pastel colors to create a more cozy, bright feeling to the house. He helped to propose several color ideas of the paint, laminates and table top for us to discuss and choose. After we received the house keys and renovation was nearly done/ finished, he suggested furniture ideas and placements that match the house concept we wanted. He also managed to finish the renovation within the timeline. The communication throughout was very clear and he responded promptly when he have the answers to our questions. When things were unclear with the renovation works, he would seek clarification with his contractors and rectify any issues quickly if there are any. Service before, during and after renovation was impeccable. While the workmanship quality was very good, as with any renovation, there were some areas that required touch up. Timothy would arrange time for his team to come up and rectify most of the issues on the spot. For areas that are unable to fix, he would separately make arrangement and help to fix them for us either by his team or himself. After renovation was completed and handed over, he would still check with us if there are any areas to rectify or fix. The most outstanding quality of Timothy is that he is very willing to listen. He understands what the customer wants and adding that to his inputs, we are able to reach a common understanding of the end result quickly and accurately. Overall, a great renovation experience with Timothy and would highly recommend him and Tan Studio to any homeowners, especially first time homeowners like us, looking to renovate!