Tan Studio

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Reviewed by Dominic Leck・Submitted 16 Sep 2019・ Project completed Aug 2019・Designer Delson Tan

My Mrs and I searched on Qanvast and also outside for an ID to work on our 3-room flat. After meeting several IDs, we settled down on Tan Studio. The meeting with Delson was pleasant and very engaging, he is very friendly, knowledgeable and experienced. Saying he is top notch or professional would be an understatement. During our initial meeting, we managed to discuss on many matters and upon the conclusion of that meeting, we had a good vibe that he would be the one. The follow up from him was prompt, within a day, he managed to get back to us on the quotation and also addressed our concerns with very clear simple drawings which he could do on spot with just paper and pen, what tops it all were physical examples in his showroom. We did not feel rushed when we were at his showroom, we were given opportunities to touch, feel and ask many questions. Our biggest concern had always been the kitchen, given that it's VERY VERY small and HDB has designed some outlets to be at certain spots. Despite of it, Delson was able to give us 3 exampls of how we could have done up the kicthen and helped us visualise the works very well, unlike some other IDs, they would have just given us one design option (take it or leave it). With Delson, we found him to be very patient and will give us many suggestions but ULTIMATELY, home owners make the decisions without the need to feel rushed or regretful later. During the renovation process, it was pretty smooth. We had prompt daily updates and for urgent matters that required us to make a decision, he would take a video or pictures coupled with drawings to explain the situation and the options we can take. Saving us time to make a trip down to his office and understand the situation. Once, we had an issue with the shower curtain rod as the one we brought was defective, that would delay the installation of the bathroom accessories, as the replacement unit would take sometime to arrive. Once the replacement rod arrived, it was past the unit's hand over period. Nevertheless, we shared with Delson that we gotten the replacement rod and the very next day he gotten his guys down to install it for us at no extra cost although it is past the hand-over date. This was just one of the example, many others on pro-bono basis which we are very very grateful of. The workmanship of the work is really good, Delson also shared with us the progress especially the carpentry on what they would be working on and any issues was fixed promptly. He is able to take care of the sub-contractors very well, we needn't have to worry much. Furthermore, his recommendations are practical and very reasonably priced. What made us choose Tan Studio would be the openness and honesty Delson provided, an example was that he shared that we could look for other contractors to do certain parts of the renovation work as he would not be priced competitive in those areas. Overall, Tan Studio and Delson is able to keep to our budget and timeline, things went really smooth on schedule. Our friends and family members are impressed on how well the renovation has turned out with the budget that we worked with. Hearing about the many horror stories from others on their renovation journey make us wonder whether are we the exception as we had a smooth journey without hiccups and worries. This is just the start of the journey working with Tan Studio, we will look for Tan Studio for future works!

Project Management
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