Ovon Design

The main reason why we chose Ovon as our ID is Raymond's prompt response and demonstrated capability in space planning following a consultation regarding our needs. He came up with a workable floor plan and was candid about our budget expectation vs requirement which we appreciate. Several IDs out there were very tardy with their responses (slow response, no response, too many estimates/guesstimates) and we were amused as some of them tried to "draw on the spot" all our requirements instead of suggesting further thoughts/some more time as our renovation requirement would be major; basically overhauling the whole place which was very run down. It helps that Ovon is HDB approved and CASE accredited which reduces the risk of errant contractors. The initial execution of the project was slow and there was a lack of communication resulting in works done which we had issues with. However, after our feedback, it is commendable that they increased the number of staff to the project (without us requesting it) and made sure we were consulted before proceeding with further works. They proposed solutions to problems discovered on the way and made prompt rectification to errors. This is our 3rd renovation experience and we find the workmanship and finishing superb. Will highly recommend Ovon for their technical expertise, pool of experienced workers, fair pricing and responsible project management.

Decided to go with Ovon among my list of shortlisted IDs because Simon and Leon were professional, experienced and inventive. The condo that I purchased was 25 years old, and needed major overhaul in both layout and finishing. Simon & Leon offered creative solutions that met my needs, and provided very helpful advice during the renovation process. They were mindful of my budget and timeline, and transparent about costs and key considerations. There were many occasions when they went above and beyond to provide good service. I had an excellent experience with Ovon and would definitely highly recommend them.

We approached Ovon and others via Qanvast during our initial search for an ID to renovate our BTO. Ovon was one of the earliest to respond to our query. As it was during Covid, we had our initial chats over Zoom. It was facilitated by our ID Simon. During the chat sessions, Simon took the time to listen to what we had in mind and certainly did not impose his own ideas. Instead, he looked to incorporate the modern lux look that we striving for with his professional take, considering various other facets like practicality, cohesiveness of design and took our ideas to another level. We almost nearly didn't sign with Ovon as there were other competitors who offered very competitive prices. However, Simon was gracious to share with us more matters to consider and to ask more probing questions, to ensure that we would get the biggest bang for our buck. Turns out, the questions to competitors led us to having doubts about them and ultimately, we were swayed by Ovon's professionalism. Entrusting them with our house, Simon took on the project and grew into it. Throughout the experience, he was pro-active, listened to ideas and importantly, worked within the budget that we had. We were also working against a very tight timeline and Simon was able to do the necessary planning to ensure we meet the deadline while not compromising on quality. Whenever we experienced roadblocks, Simon would prioritise solving the issue, instead of deferring it back to us. In short, he was truly a project manager that we could trust. He would even liaise directly with the various vendors, including for furniture, aircon and even overseas shipment deliveries. Even after moving in and finding issues that require touching up, Simon would manage the issue and have his team of sub-cons to help touch up at no cost. We have been really pleased with the experience working with Simon and would recommend Ovon and Simon without any doubt.