In Interior Design

Qanvast handpicked 5 IDs for me that met my budget and criteria. One of the first to call was ID JAY from IN INTERIOR DESIGN. I went to the showroom, was welcomed by Jay with warmth and professionalism. After a long consultation, I was sold. The works was supposed to complete in 8 weeks, although it was rather long for someone who did not do any hacking and major reconstruction (BTO flat). Also, I requested to move in within one month in a liveable condition such as the toilet amenities to be ready and a bedroom to sleep, at the very least. True enough, Jay and his senior partner, Simon could make the toilets and master bedroom ready as requested. Unfortunately, many hiccups came along the process which cause quite a bit of unhappiness. They forgot to consider my short stature which made the dish rack at the cabinet and island counter too high for me. A lot of carpentry follow-ups needed to be done on the carpentry which caused delay. Timeliness was a big issue whereby most of the time for almost 2 weeks, nothing was done at all. The IDs hardly ever dropped by at worksite to monitor or make checks on the details of the completed works. Very often, I had to monitor the details or mistakes and kept calling Jay or Simon to rectify the mistakes. Did I mention that the final completion was about 3 months plus? Although Jay and Simon were quick to reply and iron the issues out, there was a lot of communication breakdown between them and the workers and me. They need a lot of improvement especially on the issues where they make owners like me feel like I did not have an ID at all! They also should learn further on SMARTHOME collaboration. I incorporated SMARTHOME in my design and few wiring and design mistakes had to be re-done few times due to their lack of synchronisation and communication with my SMARTHOME designers. Overall, I must admit Jay, Simon and the workers were still cool and polite even many times they were slammed down with my intense displeasure and frustration. Having said that, am I happy with the overall design, which mostly was my own idea? Yes. Will I recommend the company to others? No, think not.

Qanvast handpicked 5 IDs for me that met my budget and criteria. One of the first to call was ID JAY from IN INTERIOR DESIGN. I went to the showroom, was welcomed by Jay with warmth and professionalism. After a long consultation, I was sold. The works was supposed to complete in 8 weeks, although it was rather long for someone who did not do any hacking and major reconstruction (BTO flat). Also, I requested to move in within one month in a liveable condition such as the toilet amenities to be ready and a bedroom to sleep, at the very least. True enough, Jay and his senior partner, Simon could make the toilets and master bedroom ready as requested. Unfortunately, many hiccups came along the process which cause quite a bit of unhappiness. They forgot to consider my short stature which made the dish rack at the cabinet and island counter too high for me. A lot of carpentry follow-ups needed to be done on the carpentry which caused delay. Timeliness was a big issue whereby most of the time for almost 2 weeks, nothing was done at all. The IDs hardly ever dropped by at worksite to monitor or make checks on the details of the completed works. Very often, I had to monitor the details or mistakes and kept calling Jay or Simon to rectify the mistakes. Did I mention that the final completion was about 3 months plus? Although Jay and Simon were quick to reply and iron the issues out, there was a lot of communication breakdown between them and the workers and me. They need a lot of improvement especially on the issues where they make owners like me feel like I did not have an ID at all! They also should learn further on SMARTHOME collaboration. I incorporated SMARTHOME in my design and few wiring and design mistakes had to be re-done few times due to their lack of synchronisation and communication with my SMARTHOME designers. Overall, I must admit Jay, Simon and the workers were still cool and polite even many times they were slammed down with my intense displeasure and frustration. Having said that, am I happy with the overall design, which mostly was my own idea? Yes. Will I recommend the company to others? No, think not.