Step Dezign

When it comes to spending, especially when it involves substantial amount of money, I am particularly stringent about it. We shortlisted a handful of IDs by filtering the reviews and ratings using the Qanvast app which was very useful and efficient. An appointment was set and we met Victor on the 24 Feb (Sat) at 1130 hrs. Upon reaching his office, we were promptly greeted by his smile. Our similar age group, his bubbly personality and same lingo connected Victor and us seamlessly. To be honest, my wife is a very shy person but Victor made her less reserved and she was also able to discuss with him about her ideas on the kitchen layout and etc. Victor had already printed our HDB layout plan well before we came. Before we proceeded to discuss, he asked us what we wanted to drink as it was really a hot day. He gave us the drinks from the fridge before we started the discussion which was a nice gesture. Victor is in fact a very good listener, attentive to small details and what we like about him is his candidness (i.e. frankness). He would listen to all our crazy ideas and would point out the peculiarities and concerns that he had. He would also tell us if an idea was practical as we itinerated that we wanted a simple and airy home that doesn’t have any platforms/spaces that could easily trap dust. After the fruitful discussion which lasted for 1.5 hrs, we insisted on a verbal quotation and was verbally quoted an X figure amount. This amount didn’t flinch much from the final quotation when we received it - which was great! Victor sent us the furnished quotation in a few days’ time for our perusal. There were minimal mistakes in it and we were glad that it conform within our initial budget. As we were in the midst of comparing with other IDs that we chose initially, we found that not only did the quotation by Victor suited our budget, we found that we could communicate with him better as he wasn’t as imposing unlike the other IDS and as I have mentioned previously, he isn’t pushy and a very good listener. Fast forward to Nov 2018, we finally moved into our new HDB flat. Thank God, whatever that we have envisioned of a simple and airy home came to fruition! Although the final renovation cost was a little bit higher (partly due to our fault as we requested for additional items), we were blessed to have Victor as our ID. Thank you Victor for making our dream home a reality! :)