Icon Interior Design

Icon Interior Design

This firm’s portfolio is not available on Qanvast.
C
Irresponsive & Lack Professionalism
verified-reviewVerified Review

Reviewed by Colin・Submitted 3 Apr 2022・ Project completed Jun 2021・Designer Karen Cheong

Karen Cheong was a polite and friendly ID when we first met. However after the initial payment made to her, it was the beginning of months of nightmare. I could never reach her over the phone when I dial her number, and she will reply you that she's in meetings/on calls and worse still, reject your call without any call backs. Messages sent will take at least half a day later before responses came back. A once-upon-a-time polite lady became overnight someone who is lack of simple & basic manners to even drop you an acknowledgement with messages you dropped to her. Countless times, it ran into middle of the night to get her simple and haphazard replies, which forced me out of my bed to engage as the issues required attention. To compensate her lack of involvement in my renovation work, I took almost half a month of leave to sit in the house while the contractors do their work. For the whole duration of 2 months, I barely saw her in my unit for once, which I never had the chance to speak to her as she claimed she is busy, need to give instructions and left immediately. Since then, we never met face to face for any of the renovation work or to discuss on the defects, I literally dealt direct with the contractors who came down. Super disappointed with the experience I had with Icon Interior. You basically pay for an ID to help you project manage the renovation but none of these were delivered in mine. I would urge new home owners to stay away.

Read More
ZH
Great Design!

Reviewed by Zhi Hong Toh・Submitted 20 Mar 2022・ Project completed Jan 2022・Designer Lyn Song

We wanted to convert our dual key unit to a single living unit, while creating a nice study area which would not look out of place. After visiting several IDs, we finally decided on Icon Interior after meeting Lyn. She was friendly and approachable, open to our suggestions and provided a design which we were impressed with. Being newbies in renovation, Lyn brought us around to choose materials/furniture and gave us guidance throughout the renovation process. Despite hiccups along the way with the project manager during the renovation process, Lyn was able to help address our concerns ultimately. She is a talented designer with a great eye for detail and we are both very pleased with how our home turned out!

Read More
Ang Yu Jian
Great vision and very thorough

Reviewed by Ang Yu Jian・Submitted 2 Nov 2021・ Project completed Nov 2021・Designer Marc

Marc was a very knowledgable and experienced designer who gave us so many ideas and suggestions to consider based on our priorities and budget. We took up many of these suggestions in order to give the house a more cohesive and polished look. As we weren't in a rush to finish the project, Marc was able to rectify any issues he spotted before moving onto the next stage of renovation. He was very responsive to any questions we had, as well as our requests for specific changes. Marc's regular updates with photos gave us reassurance about the quality of the worksmanship, and his dedication to meeting his artistic vision and standards meant that we did not have to worry about defects. In fact, Marc was still spotting and rectifying small imperfections that we didn't even notice, right up to the day of the handover! The entire experience was as stress free as possible thanks to Marc, and we would gladly recommend him to anyone as an artistic designer who is willing to go above and beyond to help clients achieve their vision rather than simply following instructions.

Read More
Completed your renovation with this firm? Write a review
Reviews (49)
C
Irresponsive & Lack Professionalism
verified-reviewVerified Review

Reviewed by Colin・Submitted 3 Apr 2022・ Project completed Jun 2021・Designer Karen Cheong

Karen Cheong was a polite and friendly ID when we first met. However after the initial payment made to her, it was the beginning of months of nightmare. I could never reach her over the phone when I dial her number, and she will reply you that she's in meetings/on calls and worse still, reject your call without any call backs. Messages sent will take at least half a day later before responses came back. A once-upon-a-time polite lady became overnight someone who is lack of simple & basic manners to even drop you an acknowledgement with messages you dropped to her. Countless times, it ran into middle of the night to get her simple and haphazard replies, which forced me out of my bed to engage as the issues required attention. To compensate her lack of involvement in my renovation work, I took almost half a month of leave to sit in the house while the contractors do their work. For the whole duration of 2 months, I barely saw her in my unit for once, which I never had the chance to speak to her as she claimed she is busy, need to give instructions and left immediately. Since then, we never met face to face for any of the renovation work or to discuss on the defects, I literally dealt direct with the contractors who came down. Super disappointed with the experience I had with Icon Interior. You basically pay for an ID to help you project manage the renovation but none of these were delivered in mine. I would urge new home owners to stay away.

Read More
ZH
Great Design!

Reviewed by Zhi Hong Toh・Submitted 20 Mar 2022・ Project completed Jan 2022・Designer Lyn Song

We wanted to convert our dual key unit to a single living unit, while creating a nice study area which would not look out of place. After visiting several IDs, we finally decided on Icon Interior after meeting Lyn. She was friendly and approachable, open to our suggestions and provided a design which we were impressed with. Being newbies in renovation, Lyn brought us around to choose materials/furniture and gave us guidance throughout the renovation process. Despite hiccups along the way with the project manager during the renovation process, Lyn was able to help address our concerns ultimately. She is a talented designer with a great eye for detail and we are both very pleased with how our home turned out!

Read More
Ang Yu Jian
Great vision and very thorough

Reviewed by Ang Yu Jian・Submitted 2 Nov 2021・ Project completed Nov 2021・Designer Marc

Marc was a very knowledgable and experienced designer who gave us so many ideas and suggestions to consider based on our priorities and budget. We took up many of these suggestions in order to give the house a more cohesive and polished look. As we weren't in a rush to finish the project, Marc was able to rectify any issues he spotted before moving onto the next stage of renovation. He was very responsive to any questions we had, as well as our requests for specific changes. Marc's regular updates with photos gave us reassurance about the quality of the worksmanship, and his dedication to meeting his artistic vision and standards meant that we did not have to worry about defects. In fact, Marc was still spotting and rectifying small imperfections that we didn't even notice, right up to the day of the handover! The entire experience was as stress free as possible thanks to Marc, and we would gladly recommend him to anyone as an artistic designer who is willing to go above and beyond to help clients achieve their vision rather than simply following instructions.

Read More
C
Irresponsive & Lack Professionalism
verified-reviewVerified Review

Reviewed by Colin・Submitted 3 Apr 2022・ Project completed Jun 2021・Designer Karen Cheong

Karen Cheong was a polite and friendly ID when we first met. However after the initial payment made to her, it was the beginning of months of nightmare. I could never reach her over the phone when I dial her number, and she will reply you that she's in meetings/on calls and worse still, reject your call without any call backs. Messages sent will take at least half a day later before responses came back. A once-upon-a-time polite lady became overnight someone who is lack of simple & basic manners to even drop you an acknowledgement with messages you dropped to her. Countless times, it ran into middle of the night to get her simple and haphazard replies, which forced me out of my bed to engage as the issues required attention. To compensate her lack of involvement in my renovation work, I took almost half a month of leave to sit in the house while the contractors do their work. For the whole duration of 2 months, I barely saw her in my unit for once, which I never had the chance to speak to her as she claimed she is busy, need to give instructions and left immediately. Since then, we never met face to face for any of the renovation work or to discuss on the defects, I literally dealt direct with the contractors who came down. Super disappointed with the experience I had with Icon Interior. You basically pay for an ID to help you project manage the renovation but none of these were delivered in mine. I would urge new home owners to stay away.

Read More
View All Reviews ›
Completed your renovation with this firm? Write a review